Despite @TonyVolkswagen's kind service manager telling me we should be able to have the work done on the BigIsland by @HiloHonda, an authorized location for VW work. People warned us that living here would be hard, I didn't think VW's poor customer service would be part of it.
Can't tell you today how sad I am. Looks like we'll be trading in our 3 year old @VW#gti. Finally figured out the water pump failed, despite being under warranty, @vwcares is refusing to honor our warranty without shipping the car to another island to have the work done.
@amazon & @AmazonHelp, received 2 roombas due to shipping prob, contacted customer service multiple times to return the dup box, now to be told I have to pay OUT OF MY OWN POCKET to ship back bc your customer service can't figure out that there is no ground between HI & mainland.
@AmazonHelp To slap a generic label on the package and pay myself to ship back a large package. This will be my fourth time dealing with UPS over this. And then wait for it to appear on the other side. And if everything goes right, *then* I get reimbursed.