guillaume hammadi

Software and mechanical engineer. Photographer, wannabe illustrator. Former @zendesk, @envato, @realestate_au

[guillaume hammadi @ghammadi]

I've been doing a thing lately. Dumping my thoughts in a somewhat structured manner, on a space not fueled by ads and personal data collection.
https://t.co/WimlwH8TFY

[guillaume hammadi @ghammadi]

Latest example: their customer service is now only through live chat. Go use the live chat widget. Even during business hours, you’re only offered to leave a message and sends an email stating they will contact you back within 2 business days. Never happens.

[guillaume hammadi @ghammadi]

So I got my car stolen while being rented out through @Carhood_ . 10 months ago. Still waiting for them to pay me their insurance excess, and my earnings. Horrendous client service. Unresponsive. No follow-up. I’m still waiting for $3.5k One recommendation: don’t use.

[guillaume hammadi @ghammadi]

@AirCanada your marketing emails provide a TERRIBLE user experience. I want to unsubscribe. In one click. I’m being redirected to different countries and have to fill in a form. I shouldn’t need to. I didn’t sign up for ads in the first place.

[guillaume hammadi @ghammadi]

- Stops working on JS code base for a couple of months.
- Gets back at it, fresh-minded and spirited.

#webpack and friends explode at my face with good ol' undecipherable errors. _WEBPACK_IMPORTED_MODULE_2__. is not a function. You bet.

[guillaume hammadi @ghammadi]

@TransferWise I’ve changed countries. I can’t access my old phone number. I need to reactivate my primary device. What can I do?

[guillaume hammadi @ghammadi]

#sketchnote Wednesday. Another throwback from #SoftwareArtThou archive. This time around, "Stop the Fanaticism" from @nodebotanist. Thanks again to @zendesk and @JeffreyTheobald for organising these!

[guillaume hammadi @ghammadi]

#sketchnote Monday. Summary of @JeffreyTheobald's talk about production challenges in #MachineLearning at @Zendesk during #crunchConf @crunchbp

[guillaume hammadi @ghammadi]

@TigerairAU is yet another one of these companies that think they can implement better form experiences than everyone else. Result: slow, janky input typing, and a crashed mobile browser.

[guillaume hammadi @ghammadi]

@blimpage @babeljs Thanks man!

[guillaume hammadi @ghammadi]

Aaaand it's that time of the year again. No, not Christmas. But re-configure-your-shiny-new-JS-build-tool Day. Switched a project from @babeljs 6 to 7. Obviously, the world explodes, error messages are confusing, and doc assumes knowledge I don't have.

[guillaume hammadi @ghammadi]

@Polygon I know, I'm one of those ad-blocker users. But I'd love to support your work. Can't seem to find a paid / ad-free membership plan type. Are you peeps considering this approach?

[guillaume hammadi @ghammadi]

Not once. Not even once have I been able to trigger a "button" from @Apple imbecile touch bar on the first attempt. This is a joke. A bitter, expensive one.

[guillaume hammadi @ghammadi]

@gibbage @Zendesk That's actually raising some interesting discussions at the moment. Not officially, as the user shares are super low.

[guillaume hammadi @ghammadi]

YES! Just received this email. @Zendesk this is awesome. "We wanted to let you know that, starting June 3, 2019, Zendesk will no longer be supporting Microsoft Internet Explorer for any of our products"

[guillaume hammadi @ghammadi]

@Microsoft fix your damn app store.

[guillaume hammadi @ghammadi]

The complete talk can be watched on Youtube: https://t.co/gDj8GdzSP9

[guillaume hammadi @ghammadi]

Another day, another #sketchnote at #SoftwareArtThou by @simoncarryer. Data is a Soft Science. Thanks @zendesk @JeffreyTheobald for organising these events!

[guillaume hammadi @ghammadi]

Another day, another #sketchnote from #softwareArtThou. Glen Vanderburg @glv talks about "Real Software Engineering". Are developers engineers, artists, creatives? Thanks @zendesk and @JeffreyTheobald. Full talk available at https://t.co/OIaLtzur46

[guillaume hammadi @ghammadi]

@Sosh_fr c’est ballot. Si vous acceptiez les comptes @n26 je serais passé de chez @freemobile vers chez vous.