@ZTGD You might not need to give me WordPress and FTP access - if you can enable WP_DEBUG on your server and reinstall the latest update, this should give you the actual error that is occurring.
@ZTGD This unfortunately doesn’t tell me where the error is coming from as you don’t have WPDebug enabled. I can’t replicate the issue on my server so if you can provide admin access I can look into this for you.
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@ZTGD Hi, all your content will still exist it’s just a question of what works with the new theme. Here’s some information on what is and is not converted: https://t.co/grdxEypNNX
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@GameBox_biz It definitely could be a theme bug but the support site is the best place to report bugs. If you no longer have an active support license you can email me at https://t.co/o02Z3KIj8d with more detail on this as I am unable to replicate this issue on my installation.
@GameBox_biz Hi there, sorry for the late reply. Please open a support ticket at https://t.co/mAIv6Qu5Nd if you haven't done so already. This is where all theme support is handled. :)