@DonaldEAkers1 We're working on the problem, a piece of hardware failed around 2 am last night causing the issue, a crew have been dispatched to the tower to resolve it.
@bardhub We monitor everything and fixed it promptly. Support was behind due to several employees out due to covid. There were a few solar sites down due to several days of overcast weather. All were fixed the same day just took time to travel to each.
@ATT This isn't a dsl circuit. It's a dedicated fiber circuit. So.. First get rid of the India based call center it's so annoying and unamerican. And improve your quality control. Sending bad hardware to replace bad hardware is ludicrous.
@ATT look it up yourself. The tickets says all. Bad router that we complained about many times. You finally want to replace it and ship another bad one. Then ship another to the wrong address. A week later and still no router and our customers are suffering from your incompetence
Just turned on the new solar-powered #broadband network in Bland County! Will be doubling the broadband funding in my upcoming budget to make sure we can make these smart investments all around VA