Gilbert Franco C

Keralite
Thrissur

[Gilbert Franco C @gilbert_791221]

@Mohanlal Machine learning 🫠🫠🫠

[Ankit Gupta @Ankit_gupta0526]

@gilbert_791221 @SamsungIndia @_Samsung1_ @Samsung But this has to sort out from the company itself and that too without any terms and conditions. Manufacturing defect cost should'nt be paid by customer

[Ankit Gupta @Ankit_gupta0526]

Hello @SamsungIndia @_Samsung1_ @Samsung ,
Raising a genuine concern. My Samsung phone (purchased 29.01.24) started showing the Green Line display defect on 02.07.26. This is a widely reported manufacturing/panel issue, NOT physical damage.

[Gilbert Franco C @gilbert_791221]

@Ankit_gupta0526 @SamsungIndia @_Samsung1_ @Samsung Yeah same issue for me also
🫠🫠🫠

[Gilbert Franco C @gilbert_791221]

@mohitKu03482987 @SamsungIndia This is a curse for s series from 21-25 ig

[Anand Mundhra @anandmundhra85]

Dear @SamsungIndia,
Today, a green line suddenly appeared on the display of my Galaxy S21 FE. There was no drop or physical damage. I visited an authorized center immediately, where I was informed that the display replacement would cost around ₹11,000.
1/4
#GreenLineIssue

[Gilbert Franco C @gilbert_791221]

@anandmundhra85 @SamsungIndia Yeah same issue for me this isn't even a physical damage
Even after buying an s series its so frustrating 👎👎👎👎 @SamsungIndia @SamsungMobile

[Gilbert Franco C @gilbert_791221]

@SamsungIndia I have been sending 3 dms still no response 👎👎👎

[Gilbert Franco C @gilbert_791221]

Hey @SamsungSupport @SamsungIndia, bought a Galaxy S21 FE, zero physical damage, expected 5+ years out of it. After updates, it grew 2 lines. Last week it turned into a 25+ line barcode. Unusable.
​Stop penalizing users for software-induced display failures.
Continue reading

[Gilbert Franco C @gilbert_791221]

Hey @SamsungSupport @SamsungIndia, bought a Galaxy S21 FE, zero physical damage, expected 5+ years out of it. After updates, it grew 2 lines. Last week it turned into a 25+ line barcode. Unusable.
​Stop penalizing users for software-induced display failures.
Continue reading

[Gilbert Franco C @gilbert_791221]

@SamsungIndia @SamsungSupport Of course it's a bot. Cheap automation to fake "customer care" while ignoring the actual DM I sent hours ago.

Stop hiding behind scripts to avoid facing your own manufacturing defects. Get a real human to check your messages and fix this screen.

[Sohail y2j @Thesohaily2j]

Thank you @SamsungIndia @SamsungMobile for resolving my Galaxy S21 FE green line issue.
Your team reviewed my case and provided a goodwill display replacement. I paid only ₹2,216 instead of the full display cost of around ₹10,000.Thank you for your support and prompt response.

[Samsung India @SamsungIndia]

@AmanKispota @SamsungMobile @jagograhakjago @jaagograhakjago @AmanKispota Hi Aman, we're truly sorry for your experience. Please share your contact details via DM we'll look into it promptly. Thanks for your patience! https://t.co/avriiVOR5I

[Gilbert Franco C @gilbert_791221]

@SamsungIndia @SamsungSupport Of course it's a bot. Cheap automation to fake "customer care" while ignoring the actual DM I sent hours ago.

Stop hiding behind scripts to avoid facing your own manufacturing defects. Get a real human to check your messages and fix this screen.

[Gilbert Franco C @gilbert_791221]

@SamsungSupport @SamsungIndia Btw i tried to get it replace in dubai when it had 2 lines, but they told us that they will charge for display even in the warraty period
@SamsungMobile
@Samsung

[Gilbert Franco C @gilbert_791221]

@SamsungSupport @SamsungIndia I need a free replacement screen. Will never recommend Samsung again if this is how you treat loyal customers. Look at this invoice and screen: 😒😒😒😒

[Gilbert Franco C @gilbert_791221]

@SamsungSupport @SamsungIndia @SamsungSupport @SamsungIndia @SamsungMobile #GreenLineIssue #WhiteLineIssue #GalaxyS21FE #SamsungIndia #ConsumerCourtsIndia #PlannedObsolescence

[Gilbert Franco C @gilbert_791221]

@g_vinay15 https://t.co/jsa6PSxxgL

[Gilbert Franco C @gilbert_791221]

@FilmBow24 #TheGreatestOfAllTime