Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿

[Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @gingfinger]

@nicky_sap Congrats Nick!

[Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @gingfinger]

@nicky_sap @sanderssays Those were one hell of a six weeks though. My hands were sore from constant testing and spooling up of masternodes manually. The development and camaraderie was epic trying to achieve the impossible on a skeleton crew. Good times! “Herculean efforts” is an understatement.

[Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @gingfinger]

@virginmedia The generic gets you nowhere line. Been there, tried that… check your emails, let’s see where this goes

[Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @gingfinger]

Hey @virginmedia & @O2 do you actually have anyone who’s competent at activation of Volt services? Not one person I’ve spoke to has a clue! Get your act together! Paying for a service, not a run around 👎

[Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @gingfinger]

@virginmedia I can make calls though, so you’re in luck.. hit me up with a number

[Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @gingfinger]

@virginmedia You are gonna have to come up with something better than this.

[Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @gingfinger]

@virginmedia Seriously? This is your answer?

[Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @gingfinger]

@virginmedia Give me a number to call via direct messages. As I said I’m not running around trying lots of devices for you. My mobile is all I’m using. And your link ain’t working.

[Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @gingfinger]

@virginmedia Or how about Virgin PM’s me and can go from there, whether it’s I call you on a number, or you call me , because this isn’t happening. It’s taking me to VM login page, and I’m not running around finding an array of browsers to try this on.

[Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @gingfinger]

@virginmedia Just at VM login page nothing else really happened

[Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @gingfinger]

@virginmedia 12:05.. no link yet 👀

[Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @gingfinger]

@virginmedia Any time is fine in that time window really . Let’s go for high noon 12pm 🤠

[Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @gingfinger]

@virginmedia I can do that no problem. You pick a time and I’ll make myself available. 👍

[Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @gingfinger]

@virginmedia @o2, you gonna weigh in on this or lurk in the shadows?

[Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @gingfinger]

@virginmedia So, the scenario is : Existing VM broadband customer & new O2 contract customer.. is there statutory wait time before o2 service staff can press activate, or even see activate as an option? Or even see that it’s pending or in progress?

[Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @gingfinger]

@virginmedia Both company call centre staff hit me with a “dunno” talk to the other company

[Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @gingfinger]

@virginmedia Now, I’m a pretty damn logical & tech savvy person. I would not be ranting on twitter if such an option existed for me on the @o2 app or my o2 part of the website.

Ball is officially back in your court. Game on! 😄

[Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @gingfinger]

@virginmedia Been @virginmedia customer for years (on a new deal now tho) & new @o2 customer. Who is responsible for activation of the doubling up of BOTH services via VOLT? Not possible on either app or via the customer service reps I’ve spoken to. It should be way simpler than this.

[Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @gingfinger]

@virginmedia Broadband Speed boost (virgin Media) & double data (O2)

Fed up trying to get answers from staff from from both companies who can’t activate, advise how to activate, or give me the exact T&C’s of the product.