Seems we only use Twitter to notify on issues and downtime...
That can't be great for our image ๐ .
Rest assured, normally all is well, and our social media silence is the silence of a smoothly running machine ๐
Gingko Writer has been experiencing intermittent 502 errors for a little while now. It is always resolved seconds later, but it's an inconvenience. Still trying to track down the cause...
Will post again when I have an update.
Some users have reported that they cannot see all their documents after the last update. (esp. those imported from old gingkoapp).
Rest assured that this is an issue *displaying* the documents. Your data itself is still safe!
Email me if this happens to you, so I can fix it.
https://t.co/U3EqUL9gcN server will be offline for maintenance, starting 11pm EDT tonight.
Expected to go back online 1 hr from then.
(note: you will have to re-login once we're back).
@simon_g Don't see any issues myself, nor has this been reported by anyone else. Still having trouble?
PS: You'll have faster responses if you use the support email for support questions...
16 hours left on Gingko Writer's Product Hunt launch!
https://t.co/4bweDK5SkV
If you're a writer, or part of the #WritingCommunity , check it out! It might be just what you need to move forward with your writing project.
@CathrynPearce If you send me an email I can clarify the change, and the options available.
Basically, the "pay what you want" option was being taken advantage of and I decided to try a different approach.