Ginikachi Chinekezi

Sales Converting Copywriting | Social Media Ghostwriting

[Ginikachi Chinekezi @gkachis]

Glad to announce the successful publication of my 1st ebook on Generative AI. I strongly believe that Artificial Intelligence has brought a level of positive disruption that no longer requires neglect by anyone today.

Get your copy here👇
https://t.co/43Ja2o4alE
#AI #ebook

[Ginikachi Chinekezi @gkachis]

Mobile Data Disappeared Without Notice? Here's What's Actually Happening and How to Stop It. https://t.co/WrMAWnxPkR

[Crypto P @cryptop1994]

@le_monm What do you expect from this guy

[Ginikachi Chinekezi @gkachis]

Unlimited Data vs Mbps: 4 Things Every Fibre Internet User Should Know https://t.co/6fQ7IEfIsi

[Ginikachi Chinekezi @gkachis]

#fibreinternetbroadband #internetconnections #internetrouter #naija

[Ginikachi Chinekezi @gkachis]

...great initiative. Let's hope the implementation will be excellent too.

[ncc.gov.ng @NgComCommission]

It's happening today...

[Ginikachi Chinekezi @gkachis]

Ever wondered why staple food prices are always racing to the moon here in Nigeria? Here is the main culprit 👇.

Why Transport Inflation is the Biggest Thief of Your Monthly Food Budget https://t.co/gqsuxTgoXo

[Ginikachi Chinekezi @gkachis]

Do you know how much illegal & informal collections are costing businesses here in Nigeria? Find out more here about the real opportunity cost of these fees to the Nigerian economy 👇.

National Economic Development and the Owo Adugbo Mentality https://t.co/WdgswnE6V4

[Ginikachi Chinekezi @gkachis]

This way, service providers can lease the pre-installed pathways for their cables instead of indiscriminate digging.

[Ginikachi Chinekezi @gkachis]

Nigeria's federal government's $2 billion Project BRIDGE - an initiative aimed at expanding the country's fibre infrastructure from from 35,000 km to 125,000 km nationwide is at risk of collapse if incidents of fibre cuts are not properly tackled.

[Ginikachi Chinekezi @gkachis]

The good news is that the National Dig-Once Policy has been designed to eradicate the incidents of indiscriminate fibre cuts. This policy mandates that Telecom infrastructure (fibre ducts & conduits be installed simultaneously with any new road, rail or bridge projects.

[Ginikachi Chinekezi @gkachis]

My thoughts on the recent directive by NCC to Telcos to compensate end users whenever cases of Quality of Service (QoS) failure are recorded.

It was an insightful discussion I shared with Joshua Fagbemi, a Tech journalist at Technext. Enjoy it!
https://t.co/JnZmcQmOXo

[Ginikachi Chinekezi @gkachis]

#fibrebroadband #internet #ftth #fixedwirelessconnection #Nigeria #fibreinternet #serviceproviders

[Ginikachi Chinekezi @gkachis]

Human beings love meaningful conversations; those conversations are memorable, and good memories pay back in the form of repeat customers & referrals.
This is just plain human psychology.

[Ginikachi Chinekezi @gkachis]

For Fibre broadband service providers, your sales team & installation technicians are ur first line of contact to ur potential customers. How they communicate ur brand value in relation to customers' pain points is the difference between a low subscriber base and a growing one.

[Kalu Aja @FinPlanKaluAja1]

This boy sha

[Ginikachi Chinekezi @gkachis]

Organisations, big & small need to take note and adjust accordingly.

...more on this.

[Ginikachi Chinekezi @gkachis]

Customer service as we know it may have outlived its usefulness. AI and predictive analytics have ushered in a new era of customer social engineering.

[Ginikachi Chinekezi @gkachis]

This is not customer manipulation but a proactive shift in anticipating the customer's needs based on available data before the manifestation of those needs.

The old customer service philosophy is reactionary in nature while customer social engineering is proactive in nature.

[Ginikachi Chinekezi @gkachis]

As a service provider in the Fibre Broadband sector, how do you align your service offering and brand messaging to take advantage of this market reality?
Do you need help with crafting the appropriate message, together with a streamlined buyer’s journey process? Send a DM

[Ginikachi Chinekezi @gkachis]

Most prospective Fibre Broadband customers in Nigeria are coming from a place of unmet expectations and service mistrust due to previous poor quality service. I know this because I interact with them on a daily basis.

[Ginikachi Chinekezi @gkachis]

“Wounded” by “that data bundle vanishing without being used”, data-capped plans disguised as unlimited plans and poor quality of service (QoS) generally, the average fibre customer needs empathy and a genuine assurance first, more than another promise of Mbps Eldorado.