Nelesh Gupta

[Nelesh Gupta @gnelesh]

@BlueDartCares @BlueDartCares no updates yet, how long should I wait?

[Nelesh Gupta @gnelesh]

What happened to @BlueDart_ @BlueDartCares the deliveries are delayed with no comm., the customer care is of no help. I thought they were the best courier service in the country.

[Nelesh Gupta @gnelesh]

@BlueDartCares I have DM'ed my AWB number

[Nelesh Gupta @gnelesh]

@AxisBankSupport Still no one has contacted me, it has been a couple of hours since I DM’ed my contact details.

[Nelesh Gupta @gnelesh]

@AxisBank I booked a flight via the Travel Edge Portal and got this email which says that the booking is now confirmed - to my surprise when I try and check-in I find no PNR in the portal.
The customer care is utterly useless.
Ended up paying 2x the cost of the ticket.

[Nelesh Gupta @gnelesh]

@NammaBESCOM we have no power for the last 10hours and the lineman or JE number that BESCOM helpline shared no one picks up.
Can someone please help

[Nelesh Gupta @gnelesh]

@BlrCityPolice what are the laws for construction, there is construction truck movement late in the night (at 4 am sometimes) and drilling starts at 6:30am with no respite even on weekends.

[Nelesh Gupta @gnelesh]

@JioMart_Support I have still not gotten any communication from the installation team. resq asks me to call jiomart helpline. Horrible experience

[Nelesh Gupta @gnelesh]

@JioMart installation window can get delayed up to 72hrs, but the return window will remain 5 days. Under what scenario is this okay? The customer care says there is nothing they can do and please wait for 24 hours. Please learn something from @amazonIN about customer care.

[Nelesh Gupta @gnelesh]

@JioMart_Support Also end of day is past 72hrs criteria, how come with so much effort you were not able to get it resolved

[Nelesh Gupta @gnelesh]

@JioMart_Support When will the return window close?

[Nelesh Gupta @gnelesh]

@JioMart_Support You are still not answering the question, what is the course of action if the installation is not done within 72hrs.
No technician has been assigned yet and its approaching 5pm.

[Nelesh Gupta @gnelesh]

@JioMart_Support @JioMart I want to hear what is course of action if installation is not completed in 72hours.
@JioMart @JioMart_Support

[Nelesh Gupta @gnelesh]

@JioMart_Support Hi @JioMart @JioMart_Support 72 hours will end tomorrow at 9am. I have not received any calls from the installation team. In case it does not get done in 72 hours what would the next step be wait for a month?

[Nelesh Gupta @gnelesh]

@JioMart_Support "Relentless effort from the Jiomart team" ~36 hours, status => no communication yet from the installation team.

[Nelesh Gupta @gnelesh]

@JioMart_Support 30 hours and counting, no contact yet from the installation team. Sure I see the relentless effort.

[Nelesh Gupta @gnelesh]

@JioMart_Support We are beyond the 24hour mark, what next 72hours?
@JioMart @JioMart_Support

[Nelesh Gupta @gnelesh]

@JioMart_Support Where is the option to opt out of installation service?

[Nelesh Gupta @gnelesh]

@JioMart_Support I did not opt for it, there was no option to opt out of it.
Nowhere did it mention that it can take upto 72 hours.
Its 8pm and there are 12 hours left in the 24 hour window so should I expect a call from 8pm to 8am?