@SBICardConnect @SBI_Card I am a victim of a cancelled flight by @SriLankanAirlines. Your dispute team wrongfully closed my Ref: 1414350085865 as my liability because I cannot get a 'Credit Note' from a silent merchant! This violates Visa/Mastercard rules. Reopen this now!
@SriLankanAirlines, you canceled my flight "UL 0253" 3 months ago & are completely ignoring my refund requests. This is unacceptable. @SBICard_Connect card team, I have provided full proof of cancellation. Protect your customer and process my chargeback! #ConsumerRights