Most SMBs don’t have an IT problem.
They have a business alignment problem.
What shows up as a “tech issue” is usually:
• unclear priorities
• reactive spending
• invisible operational friction
• security treated like an afterthought
• systems that were never built to scale
Good IT should do 3 things:
• reduce drag
• reduce risk
• increase decision speed
If it’s not doing that, it’s not strategy.
It’s overhead.
A ransomware negotiator just pled guilty to helping the ransomware gang. CISA leaked passwords to the open web this week. If you're waiting for things to settle before building a cyber plan, they aren't going to.
By 9am, a well-configured SMB tech stack has pulled overnight data, sent client reports, flagged issues, and triggered follow-ups. All before you opened your laptop. Is yours doing that?
Two technology strategies: Efficiency AI keeps you safe. Opportunity AI helps you grow. Most SMBs only have the first one. Their competitors are building the second.
TechCrunch named the 5 growth drivers for small businesses in 2026: AI, automation, platform consolidation, speed to market, operational efficiency. Most SMBs are running one. The leaders are running all five as a system.
Anthropic just said a 100-person company using AI is doing the output of 100,000. Your 5-person team could be doing the work of 50. Most SMBs are paying for these tools and using 5% of them.
@CaptainInsightX All of it... That's like a car salesman asking me how much I want my payment to be... Zero bro...
Quick recap:
Memory=all of it
Desired new car payment=zero
Copilot. That should be the first thing to go. Absolutely horrible if you've ever whiffed of Claude, ChatGPT, etc.
One more pro tip. Have your favorite LLM write a script for you to disable fast startup. You'll thank yourself later when you're rebooting to try to fix a problem and not finding that the OS actually went into a hybrid hibernation state instead.
I'm hoping this is satire. We have many examples in our own company where we leverage AI to either augment or replace human labor with great results and at a price that is no where near a blended hourly rate that we forecast from.
I would be way more bullish on AI if it actually worked and was actually replacing real humans at scale.
Nothing is changing and we’re being lied to that a revolution is underway.
The tools don’t work! They are expensive! And high maintenance.
Dot com bubble 2.0.
Enterprise AI ROI collapses under $40M token budgets and 50,000 employees. For a 15-person team, the math is simple: does this save time and prevent costly mistakes? Yes. Next question.
@AlexFinn For the next unlock have hermes set up a local honcho stack in docker to use as it's memory instead of the default .md file. AI powered, dynamically loaded, continuously refined memory. 🔥🔥