@LWTheatres we have just found out that our train tickets have been cancelled and have tried another station half an hour away and it looks like there are train strikes that day. Can somebody help with how you could be kind enough to swap the dates for us please?
@TicketmasterCS@TicketmasterCS why aren’t you replying to my tweet every time you are back? Our ticket finally got answered after months but it was an automated response not responding to our questions and concerns a put our ticket issue
@TicketmasterCS That’s not correct. A generic response was sent like a robot message nothing tjat answered our specific query. Please somebody help this is a lot of money to us
@TicketmasterCS what is going on? Why are you ignoring our tweets? You do reply to tweets usually call then DM us then I query on DM and you disappear and do not help, this is a poor service as always
@TicketmasterCS Hi we do not have a reference for any of the issues raised……this has been going on for months now and the cost of tje tickets total over £600 we are pretty much in a situation where it is all impossible to resolve so close to the date now
@TicketmasterCS@Ticketmaster we are really frustrated with the lack of service, we need to speak to somebody re queries we have been sending in for months! We have not received raising a ticket to cs in a confirmation so cannot provide you with this info. Please help
@Ticketmaster@TicketmasterCS@IsleOfWightFest disgusted and appalled with how we are getting treated,the lack of any responses when we email,raise a ticket or if we do get a DM we get fobbed off and told to resubmit the ticket as it has been closed?! We never got any responses!
@TicketmasterCS I was told our enquiry was closed as we didn’t repsjnd and we have not received and response from our enquiry we just don’t know what else to do this is a joke now
@Ticketmaster I contacted you on Twitter days ago, which you responded to me and I have not heard back from you when I told you the issue. Also I have contacted the three via contact us twice and still have not heard anything. Can somebody please get back to me!!
@TicketmasterCS@Ticketmaster Hi, it is regarding our ticket for Isle of Wight and we have an error where one of the tickets should have been an adult bit a teen and the price for the same that we paid at the time were the same, so we need it to be an adult not teen. They were the same cost each
@Ticketmaster I finding it impossible to get hold of somebody and need help please with an urgent query! Phone numbers don’t work and no response from my enquiry. What now?
@bigmammagroup I have tried messenger, email and also no number to call the restaurant on! I need to make a booking Dates released today and it’s says sorry book one month in advance, which I am. There are 8 of us requiring Saturday 5/3 at 1pm. Can you help please? Emma