@ajaynairthinks Ops excellence is an art with brilliant engineers each with their own brushes. Take the time to immerse yourself in it and also take up a brush or two
๐ Want to learn how contact center as a service (CCaaS) providers stack up? Amazon Connect has been named a Visionary in the latest Magic Quadrant for CCaaS: https://t.co/MOYJSwOVxG
my 8 year old setup his own website using @AWSAmplify and soon he will make a video on how easy it is to get started. @apatel72001 and @mohit you might have a new evangelist here
The contact center is at the heart of customer service, and those agents are about to get a boost in new tools and services from #aws. Proud of our team delivering one of these services (Amazon Connect Customer Profiles) which is captured in the WSJ today.