@NivaBupaSupport in one prescriptions there is a mention of pain please explain to your call center employees that mysthenia gravis is not a disease associated with pain but of weakness claim id 3216828
@NivaBupaSupport Thank you replying
treating doctor's certificate already provided other then this there is no previous treatment records available as this disease is diagnosed on 31/03/26
@NivaBupaSupport each and every time I am dealing with new person and from scratch they just know one line prior treatment records which we don't have as this disease is newly diagnosed whatever prescriptions I gave is not of mysthenia gravis claim id 3216828
@NivaBupaSupport no mentioning of 22nd June meeting with claim doctor dr monika your call center people don't know that his meeting ever happened and also sales office in pusa road had any clue
Claim id 3216828
@NivaBupaSupport corporate policies can be dealt with proper protocol and when it comes individual policy holders you people think customer is a fool and can be fooled around with weird queries
@NivaBupaSupport I visited Noida office and had a 3 hour meeting with claim doctor present there gave reply while sitting over there customer request number 27306209 also generated what happened to that query
@NivaBupaSupport whenever I post on X i got a mail or message that we are looking at your query and will reply in 2 days where is the reply what are you people doing with all the customer request numbers I generated claim id 3216828
@CMODelhi@NivaBupaSupport please help with my claim with niva bupa my son disease medical bills ran in lakhs company delaying claim
15 yrs son diagnosed with mysthenia gravis disease
@NivaBupaSupport@Niva_Bupa claim id 3216828 is any body in niva bupa top brass help me with my claim which is on hold asking same repeated questions again and again for which reply is being given please don't make life of policy holder difficult
@NivaBupaSupport untrained sales person you have doesn't help policy holders stranded them when in need we are fighting son's disease but you are making life of policy holder difficult
@CMODelhi@nivabupa niva bupa denying claim to my son's disease who is 15 yrs old and first time diagnosed with mysthenia gravis please help they are keep sending auto bot mails but no resolution
@PMOIndia@CMODelhi@NivaBupaSupport niva bupa not giving claim for 15 yrs son diagnosed with mysthenia gravis he is insured since birth diagnosed on 30/03/26 in and also first time admitted in hospital on 30/03/26 please help company is sending auto bot mails and no resolution
@PMOIndia@mansukhmandviya@OfficeOf_MM@NivaBupaSupport can anyone help me with niva bupa not giving my claim 25 yrs old medical policy my son 15 yrs old diagnosed with mysthenia gravis insured since birth please help
@NivaBupaSupport No mention on my visit to niva bupa Noida office on 22nd June to discuss with claim doctor instead getting mails that you are not replying
@NivaBupaSupport How can I provide treatment records which are not there how can I pain issue discussed with doctor matter in disease related to muscles and veins ( mysthenia gravis)
Prescription only sent because I was repeatedly asked for it
@NivaBupaSupport My son is 15 yrs old no history of disease diagnosed on 30/03/26 first time admitted on 30/03/26 in hospital insured since birth my policy is 25 yrs old policy