The only way you’re ever going to get a proper response from @EmiratesSupport is if you fly first class or business class. They DO NOT care for any other costumer. Imagine not even caring while a costumer has health issues due to the way you treated her? Crazy.
Not much help, apparently you can only file a complaint AFTER you complete your full journey. How can you complete a journey where you was denied access to the flight in the first place? They like to make it more difficult
WORST customer service from @EmiratesSupport . Supervisor Mahnoor was terribly unhelpful while passenger was stressed which triggered her heart problems because she was denied access to the flight! Unbelievable
You know what’s funny as well? @emirates does not let you file an urgent complaint! Apparently that’s what I was told by their supervisor Mahnoor. So if you have a preflight urgent complaint, they will not assist you. Sounds great for an airline, doesn’t it?