@OntheBeachUK I have accepted a request to change my hotel, please can someone urgently reply to my DM as it says I have 2 days to respond and I have responded but still says action required. All details are in DM. Thank you
@OntheBeachUK I'm due to travel to tenerife on the 19/7/20 and my hotel is closed. I've gone onto my booking and changed to another hotel but it says there will be an £80 fee to change. Can this be waived please as I'm not changing out of choice, I'm changing as I have no choice
@OntheBeachUK please can someone reply to the DM I have sent you. Quite concerned that my hotel is closed but flight is still going ahead. Would like to hear of an alternative. Thanks
@OntheBeachUK hi. I have had notification that my hotel will be closed this year but their sister hotel will be open. I have sent you a DM with all the details. Please can someone reply asap. Thanks
@OntheBeachUK Thanks Sam. I was just wondering also, what happens if flights go ahead etc but we have to quarantine on return and work won't give us the time off? What would our options be please. Thank you
@OntheBeachUK hi, numerous tweets and 3 DMs and you've still not answer my query. I know you are very nust but please can you reply to my DMs. Thank you
@OntheBeachUK hi, numerous tweets and 3 DMs and you've still not answer my query. I know you are very nust but please can you reply to my DMs. Thank you
@OntheBeachUK Hi, due to fly to tenerife on the 19th of July as a package holiday with yourselves but ive read on trip advisor that some hotels arent opening until sept. What would happen if we could still fly but our hotel was closed? Thanks
@TheAA_UK Hi, I am trying to cancel my car insurance as i have found a better renewal price but having no luck in getting through to someone to cancel it. I've tried to do it online but when I try to put in my policy number and details, they are not being recognised. Any help?