Google Play business community

Best practices, insights and news to grow your app or game. This is an official Google Play channel.

[Google Play business community @GooglePlayBiz]

Day 1 of #GoogleIO! 🚀 In our "What's new in Google Play", we shared how we're expanding your reach and helping you scale with less complexity.

Learn more→https://t.co/b6FpPfKk3P and see the major announcements below 🧵👇

[Google Play business community @GooglePlayBiz]

@UpRockCom @UpRockCom We have escalated your concerns to the relevant team and appreciate your patience while we are looking into this matter. In the meantime, avoid sending duplicative appeal requests, which will potentially slow down the whole process. #AskPlaySupport

[Google Play business community @GooglePlayBiz]

@KevinBenSmith If you have any other questions about using Play Console, let us know here or reach out to our support team via: https://t.co/rrlI12r34e (Choose Topic as 'Other', and Issue as 'General Play Console issues') #AskPlaySupport [2/2]

[Google Play business community @GooglePlayBiz]

@KevinBenSmith I did a quick check on our system and can confirm that your app submission 488 has been approved earlier. I also noticed a newer submission for your app; please note that review times may vary and can take 7 days or longer in exceptional cases. [1/2]

[Google Play business community @GooglePlayBiz]

@OmarElias48698 We handle questions related to Play Console features here. Without revealing any private info, please describe your issue. You may attach visual verification of the problem so we can better understand how to help. #AskPlaySupport

[Google Play business community @GooglePlayBiz]

@DrDipeshraj1 @GooglePlay @DrDipeshraj1 We've just sent you a DM regarding your concern. Please check your inbox for more details! #AskPlaySupport

[Google Play business community @GooglePlayBiz]

We re-checked your case and confirmed that you had already received your appeal result. We will not be able to assist you further here

For more details, refer to the email sent by [email protected] earlier. Find details about this policy here https://t.co/c31TroKBAL #AskPlaySupport

[Google Play business community @GooglePlayBiz]

@AppCodeMarket @AppCodeMarket We have escalated your concerns to the relevant team and appreciate your patience while we are looking into this matter. #AskPlaySupport

[Google Play business community @GooglePlayBiz]

@matthew_abbott_ If you need support for questions related to Play Console features, please share more details about your issue so we can help! For your privacy, please avoid sharing personal information publicly. Send us a DM so we can investigate and assist you further. #AskPlaySupport https://t.co/H8d9vn2HgS

[Google Play business community @GooglePlayBiz]

@learnatick @learnatick If you need support for questions related to Play Console features, share your app package name via DM so we can investigate the issue and provide more assistance. #AskPlaySupport https://t.co/H8d9vn2HgS

[Google Play business community @GooglePlayBiz]

@k_chan_ce We've just sent you a DM regarding your concern. Please check your inbox for more details! #AskPlaySupport

[Google Play business community @GooglePlayBiz]

@alfagamesd2a9 App review times may vary, and may take 7 days or longer in exceptional cases.

Avoid resubmitting your app when a review is pending, as this resets the review process and can extend your wait time.

If you have any other questions about using Play Console, let us know here or reach out to our support team via: https://t.co/XqwwAC3eAJ (Choose Topic as 'Other', and Issue as 'General Play Console issues') #AskPlaySupport

[Google Play business community @GooglePlayBiz]

Your ticket was submitted successfully. The next step is for one of our specialists to review it. A ticket review may take 7 days or longer in exceptional cases. We are working hard to get a response back to you as soon as possible.

We do not recommend sending a second ticket request because it could delay the process. #AskPlaySupport

[Google Play business community @GooglePlayBiz]

@Dimaria_0105 @GooglePlay @Dimaria_0105 For Google Pay consumer support, reach out to @GooglePay (https://t.co/A5VR2unLsa) or visit the Google Pay Help Center. https://t.co/y1IS9x5Y31 #AskPlaySupport

[Google Play business community @GooglePlayBiz]

@k_chan_ce Just for your information, app review times may vary, and might take 7 days or longer in exceptional cases.

If you believe your app review is taking longer than usual, feel free to reach out to us with your app package name via DM so we can check further. #AskPlaySupport

[Google Play business community @GooglePlayBiz]

@amardahake11 @GooglePay @GooglePayDevs @amardahake11 If you would like to contest the removal of your app, file the DMCA counter-notification form. https://t.co/qEWTORmFMJ. #AskPlaySupport [3/3]

[Google Play business community @GooglePlayBiz]

@amardahake11 @GooglePay @GooglePayDevs @amardahake11 It is Google's policy to respond to notices of alleged copyright infringement that comply with the DMCA and other applicable intellectual property laws, which may include removing access to material claimed to be the subject of infringing activity. [2/3]

[Google Play business community @GooglePlayBiz]

@amardahake11 @GooglePay @GooglePayDevs @amardahake11 We handle questions related to Play Console features, and we are not able to provide any assistance on DMCA-related issues here. [1/3]

[Google Play business community @GooglePlayBiz]

@OsamaAl61293763 Do not attempt to register a new account, as any new accounts will also be closed #AskPlaySupport [3/3]