the discord has a ticket-bot setup now!
if you or someone you know is having a suspected problem hardware or software related please refer them to the discord https://t.co/XKTj5ZMXIJ & go the the *open-a-ticket* channel so the team can view it in one centralized area!
The original goomwave code had a major issue at launch that was fixed in the 11-21 patch. Since then, there has been a lot of confusion surrounding the product and its imperfections as well as the goomwave team. Our lack of public communication hasn't helped, and we're aiming to
@ankhcharm Yours should be on the 12-31 code. To verify, take it off of safe mode and press X+B. If it rumbles a lot it's on the 12-31 firmware, if nothing happens it's on 11-21. To update you need a jlink edu mini which can be found for around $20, although most likely someone in your
@iBDWSSBM dashdance PODE to 10 higher than they want it to stay at before turning on safe mode (because the input to turn on safe mode will inadvertently also lower the dashdance PODE by 10). To clarify, it has nothing to do with button remapping, and the PODE rate cannot be changed while
@spotdodge_shine Hi Kalindi, can you tell us what problem you had with your goomwave? It may be something we can help troubleshoot or at the very least use as feedback for the future
striving to improve every day, and that includes communication on those challenges. We appreciate all those who support us and hope we can continue to serve the community. If you have found any other issues with the goomwave, please let us know the specifics so we can remedy any
@TSM_Leffen The code related to dash out of crouch is generally unchanged from the last revision, but I would first recommend increasing the Standing PODE value (decreasing PODE rate on your revision). Please send us a .slp of it happening and we'll know for sure why it's doing that
https://t.co/dL3Bgd1Gpe
This is our official newest code and documentation release. This page also links the Goomwave Update Document, which contains a plethora of new information including the official stance on alternate capacitor usage and a flashing code guide.
@LionboostR We are working and making progress on a permanent fix, but it'll be a few months before it's perfected to our standards. But yes we have found the solution to the problem and it will be available this year.
This will now be the official Goomwave account for customer support, updates and new developments. To streamline our system and make it so everyone gets responded to as fast as possible, please @ or DM this account for help, not the personal accounts of the Goomwave team.
https://t.co/dL3Bgd1Gpe
This is our official newest code and documentation release. This page also links the Goomwave Update Document, which contains a plethora of new information including the official stance on alternate capacitor usage and a flashing code guide.
That's why throughout this year we'll be fixing many issues with our product in a way that people who already own Goomwaves will be very happy with, and the larger community will benefit from as well. A huge thanks to everyone who supports us, you mean a lot to us. ❤️❤️❤️
-Goomy
To a lot of our customers and the community, we broke some trust in being the positive force and experience for Melee players that we aimed to be in the beginning. But we will earn that trust back by making it up to the community through our actions this year not just our words.