@AmericanAir You’re still sending me text updates and in-app messaging for the flight even though I already de-planed and moved to a different flight which is currently in descent to CLT and the original flight is still at ORD. Your customer service is truly the worst. What a joke.
@AmericanAir why are you no de-planing AA 2946 ORD-CLT ???? This is so stupid sitting on a plane that has a failed wind-shear instrument and not going to fly anywhere. Why are we sitting on a plane not going to fly ? Get a replacement and get us off !!!
@AmericanAir Oh no. I’m losing patience with American Airlines. I used to be Concierge Key and you knew-capped me down to Platinum. AA 2946 is not going out. No info from captain, no refreshments. I de-planed and on another flight.