Gowtham Subramanian

Movie Buff | Engineer | Motorcyclist | Introvert | Aspiring Researcher | Blogger | Atheist

[Gowtham Subramanian @gowtham_0792]

@JioCare Iam trying to get my connection relocated for the past 3 days and made more than 5 calls to the customer care. The customer care executive is rude and they keep hanging up on the call without any useful update on my request. I urge you to issue a refund.

[Gowtham Subramanian @gowtham_0792]

Apparently there is a meltdown in Delhivery services. I thought only my shipment was stuck with them. Seems like a lot of people are complaining
@help_delhivery @delhiver

[Sarath Penumuru | AI Consultant @SarathPenumuru]

@SahilBarua @help_delhivery @delhivery could we have this addressed on priority? These are my wife’s health claim papers and it needs to be delivered today. Very urgent!

[Gowtham Subramanian @gowtham_0792]

@help_delhivery Just imagine if the shipment is business critical, and we entrust on Delhivery. The result will be catastrophic I guess

@delhivery

[Gowtham Subramanian @gowtham_0792]

@help_delhivery @delhivery
Delhivery customer service is very pathetic. They just don't have a proper redressal mechanism or even a proper customer care to provide solutions. It takes close to 1 week to get an item delivered from Bengaluru to Chennai. Frustrated to core.

[Gowtham Subramanian @gowtham_0792]

@help_delhivery I raised another ticket requesting to collect the shipment myself. Though the shipment is in Chennai, there is no information on the location of the shipment and response from the customer support team. What is the point of raising ticket when you just ghost your customer?

[Gowtham Subramanian @gowtham_0792]

@help_delhivery The customer support team informed the same 4 days back and still the escalation didn't fetch any results. On top of that, there is no further response from the customer support representative assigned to the ticket.

[Gowtham Subramanian @gowtham_0792]

@help_delhivery I would expect you to provide some tangible information atleast now. Simply put, where is my shipment ? And when is the exact date that you can deliver? Don't put some 2-3 days mark which you don't honor. Give me the specifics

[Gowtham Subramanian @gowtham_0792]

@help_delhivery Where is the link ??
Also you have been doing escalation for quite some time. By this time you could have reached even the CEO. Your escalations are as useless as the redressal mechanism you have. No cognizance to the customer care.

[Gowtham Subramanian @gowtham_0792]

@help_delhivery If you lack the operational capacity to deliver the shipment to Chennai, atleast return it back to the seller so that he can ship it via some other courier service that values delivery commitment

[Gowtham Subramanian @gowtham_0792]

@help_delhivery The portal shows the shipment is in Chennai but still no sign of delivery or location of the shipment was communicated.

[Forbes @Forbes]

The Centers for Disease Control and Prevention will lift its requirement that air travelers show proof of a negative Covid-19 test before entering the United States, according to a Biden administration official, CNN reported Friday. https://t.co/ywpbmhrity

[Gowtham Subramanian @gowtham_0792]

@kenz93 oho