Grace Chua

[Grace Chua @gracechuaaa]

@Lee_C_P @airtransat I was on the phone for 9 hours with them & they still haven’t given me a satisfactory solution for cancelling my flight! Nobody has even RESPONDED to me after all these tweets, Instagram & Facebook posts 😡 @airtransat do you value your customers or not?

[Grace Chua @gracechuaaa]

Received the WORST customer service from @AirTransat. They cancelled our direct flights to Europe (only 2 weeks away!) & moved us to a flight leaving a full day later with a layover. We could not accommodate leaving a day later as we already booked our non-refundable hotels (1/5)

[Grace Chua @gracechuaaa]

@Lee_C_P It was a direct flight from Toronto to Paris. I would double check your flight with @airtransat as they did not send a notification of the cancellation to my fiancé. I had to call them to confirm 😡

[Amy L @iczii]

@airtransat disappointing. You have the power to make this right, don’t be the reason ppl stop choosing Canadian airlines because of a lack of accountability.

[Grace Chua @gracechuaaa]

@airtransat I’ve already been on the phone with your agents for over 9 hours and they have failed to provide satisfactory solutions. Who can call me directly to help me?

[Grace Chua @gracechuaaa]

We had no choice but to accept the flight leaving a full day earlier; this is an extra day in Europe that we didn't budget for & asked if @AirTransat could do anything to help us (upgrade seats to Club, offer free checked bags) & their answer, yet again, was NO. (4/5)

[Grace Chua @gracechuaaa]

After a GRUELLING total of 9 hours on the phone with the agent (I asked to speak with her manager for over 2 hours & the manager REFUSED to speak with me directly), @AirTransat was unable to provide ANY satisfactory solutions. (3/5)

[Grace Chua @gracechuaaa]

All other flights leaving on our preferred date are now 2x price & @AirTransat refuses to compensate us or book us another flight leaving the same day. On top of that, we booked separately & only 1 of us received a notification of the flight change! Unacceptable. (2/5)

[Grace Chua @gracechuaaa]

I'm calling on @BillBlair and @justintrudeau to add the violent Proud Boys to the Terrorist Entities list. Sign the petition if you agree: https://t.co/jbpMW5Dl0Q

[Barack Obama @BarackObama]

I wrote out some thoughts on how to make this moment a real turning point to bring about real change––and pulled together some resources to help young activists sustain the momentum by channeling their energy into concrete action. https://t.co/jEczrOeFdv

[Grace Chua @gracechuaaa]

@StarbucksCanada do you make fully compostable k-cups?

[Grace Chua @gracechuaaa]

Received the worst customer service from @PizzaPizzaLtd today. Ordered a large order online and waited over an hour for delivery, which never came. Called in and customer service refused to take responsibility and void the charge. Rude, defensive, and unhelpful in a solution.

[Grace Chua @gracechuaaa]

On Wednesday’s, we wear pink #pinkitforward https://t.co/14CTQQwstT

[Natalie Hickes @nataliehickes]

Learn more about Tangerine becoming the official bank of the Toronto Raptors in July https://t.co/OYu2KtSb1s

[Grace Chua @gracechuaaa]

Our Prairies region has an amazing career opportunity in Central Alberta for an inspirational leader......

https://t.co/rW4IjpIm0d

[Grace Chua @gracechuaaa]

$10,000 Home Makeover! ENTER TO WIN: https://t.co/oTHFY0EUlN

[Scotiabank @scotiabank]

Cutting edge technology in the blink of an eye. Update your Scotiabank mobile app today to enable Face ID for #iPhoneX!

[Sidewalk Labs @sidewalklabs]

.@WSJ - Alphabet’s Sidewalk Labs to Create ‘Smart’ Neighborhood on Toronto Waterfront- https://t.co/ZTMp9wBChG