Grace Gilbert

💋💋

[Grace Gilbert @gracegilbertt66]

@CMAgovUK @WhichUK

[Grace Gilbert @gracegilbertt66]

@Airbnb @AirbnbHelp @Airbnb_uk I’ve been waiting a week for a resolution on a payout issue where YOU cancelled completed stays, refunded guests who already stayed, you deduced the refunds from MY payout. I’ve provided proof. Your team admitted fault. Yet i’m £2,000 out of pocket

[Grace Gilbert @gracegilbertt66]

@CMAgovUK @WhichUK

[Grace Gilbert @gracegilbertt66]

Still no payout from @Airbnb after they cancelled completed bookings, refunded guests who already stayed, and deducted refunds from me. Case #a68249645 If this isn’t resolved immediately I’ll be escalating to UK Trading Standards & CMA for withholding client funds.

[Grace Gilbert @gracegilbertt66]

@CMAgovUK @WhichUK

[Grace Gilbert @gracegilbertt66]

Airbnb cancelled completed bookings months later, refunded guests who already stayed, and deducted the refunds from my payout. Case #A68249645 Guests stayed, I’ve provided proof, yet I’m still out £2k. Why are hosts funding Airbnb’s mistakes? @AirbnbHelp @Airbnb