@Amankesar11@changelly Its been 1520 days for me. I've have done everything they asked, literally @Changelly_team are complete scammers. The standard is simple, if you can reach a resolution, refund can be issued to the sending address, simple. But, they will keep you in review for more years. Sad.
@Changelly_team We know industry standard is if you can't accept what I have available to meet you Compliance at lease refund. I ask for refund, you refuse. How is that fair. Changelly needs some serious investigations. Is that Jack is so private that he's not here on X.
@Changelly_team How does your Compliance hold someone's money for 3+yrs, they bring everything you ask on the table. SoF shown clearly and still hold hostage the funds. I need the funds.
Today marks 1274 days of a stuck swap transactions on @Changelly_team platform, 3+ years. Done KYC, details, liveness, proof of funds, wallet ownership, SoF(rewards from staking with a full, detailed proof) and yet no help whatsoever to get my funds back.
@RhodanMT This is bad. Similar to @Changelly_team, scammers. You swap tokens then they request full KYC via Sumsub. You do all that, they ask for SoF, you demonstrate everything via a video of your wallet that the funds in question were staking rewards and they refuse with all proof there.