@British_Airways my luggage didn’t arrive yesterday when I did so I was promised it would arrive today. The luggage arrived this morning and yet it’s evening and I have yet to receive it. It’s Christmas Eve and I need my luggage! #verydissapointed#britishairwayfail
@British_Airways I’m not sure how I can trust giving my information as during the process of trying to contact someone I’ve been asked to provide credit card info and passport number. Who the heck is running this show?
@British_Airways Of course we did. As soon as we got off the plane. My luggage arrived this morning and my luggage is now sitting in a warehouse instead of being delivered to me as I was originally promised. No excuses!
@ecourieruk I wish I was enjoying my holiday, instead I’m trying to get a hold of my luggage that y’all were supposed to deliver to me 10 hours ago. WTF. No phone number, no tracking number…nothing!