Gradwell Status

We broadcast Gradwell operational updates from this account during major service incidents. Follow @Gradwell for company news and updates.

[Gradwell Status @GradwellStatus]

Investigating: Gradwell are aware of the CrowdStrike issues but our systems are not directly affected. We are monitoring the situation closely. https://t.co/nyo0Oefozm

[Gradwell Status @GradwellStatus]

Completed: The scheduled maintenance has been completed. https://t.co/v0S4pm9573

[Gradwell Status @GradwellStatus]

Scheduled (Jul 2, 2024, 15:00 BST): Hi,

Please be advised that our Sales & Support teams will be unavailable due to a company update meeting between 15.00 and 16.00 on the 02/07/2024.

Please email the team for anything urgent on:

c… https://t.co/eZcDpIz7zs

[Gradwell Status @GradwellStatus]

In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/fXUXkF8G7m

[Gradwell Status @GradwellStatus]

Completed: The scheduled maintenance has been completed. https://t.co/ShLc1jwThQ

[Gradwell Status @GradwellStatus]

Scheduled (Jun 23, 2024, 05:00 BST): Hi,

During the morning of 23rd June 2024, we will be undergoing work to upgrade our core databases.

We estimate 30 minutes of downtime during this maintenance window. However, all voice services… https://t.co/A7PJ8dcDSM

[Gradwell Status @GradwellStatus]

In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/YVLNfGLoGF

[Gradwell Status @GradwellStatus]

Completed: The scheduled maintenance has been completed. https://t.co/bYnG2T8RZM

[Gradwell Status @GradwellStatus]

Scheduled (May 31, 2024, 00:05 BST): Hi,

During the night of 31/05/2024 one of our suppliers will be undergoing work to improve their network resilience.

All connectivity services, including 'DSL','EFM','EAD','Leased_Line','EoFTTC'… https://t.co/gbbFTGw9lk

[Gradwell Status @GradwellStatus]

In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/jN2ODjQHkW

[Gradwell Status @GradwellStatus]

Completed: The scheduled maintenance has been completed. https://t.co/FfjbzLR7n6

[Gradwell Status @GradwellStatus]

Scheduled (May 30, 2024, 15:00 BST): Hi,

Please be advised that our Sales & Support teams will be unavailable due to a company update meeting between 15.00 and 16.00 on the 30/05/2024.

Please email the team for anything urgent on:

… https://t.co/gF9hM79OLn

[Gradwell Status @GradwellStatus]

In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/NzuKqR95Ih

[Gradwell Status @GradwellStatus]

We published a postmortem on our May 18th incident: https://t.co/V3SdkRE78m

[Gradwell Status @GradwellStatus]

Investigating: Hello,

Our upstream carrier is still investigating this issue. We'll provide a further update as soon as we can.

Gradwell Apologies for the inconvenience caused. https://t.co/iECJww4NV3

[Gradwell Status @GradwellStatus]

Resolved: This incident has been resolved. https://t.co/UOKJ8wPGXG

[Gradwell Status @GradwellStatus]

We published a postmortem on our May 20th incident: https://t.co/lanQR56JVl

[Gradwell Status @GradwellStatus]

Investigating: Hello,

Following the incident on Saturday, we have identified that the fix implemented by our carrier has caused additional side effects. As a result, customers are experiencing duplicate inbound calls and no audio on … https://t.co/6lzanvGSjY

[Gradwell Status @GradwellStatus]

Resolved: This incident has been resolved. https://t.co/EIFn9IKbzk

[Gradwell Status @GradwellStatus]

We published a postmortem on our May 18th incident: https://t.co/Yl9j133XFP

[Gradwell Status @GradwellStatus]

Completed: The scheduled maintenance has been completed. https://t.co/vaOWZWNGYX

[Gradwell Status @GradwellStatus]

Scheduled (May 24, 2024, 01:00 BST): Hi,

During the night of 24/05/2024 one of our suppliers will be undergoing work to improve their network resilience.

All connectivity services, including 'DSL','EFM','EAD','Leased_Line','EoFTTC'… https://t.co/jYy0xnfKIr

[Gradwell Status @GradwellStatus]

In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/FbNDQjFUzP