Grant Torlage

[Grant Torlage @granttorlage]

@vumatel Thanks, what is the turnaround time on these generally?

[Grant Torlage @granttorlage]

@vumatel are there any disruptions in the Parkhurst area?

[Grant Torlage @granttorlage]

@vumatel I received a notification of an unscheduled visit for ticket ref 01007477. Do you know the timeline of when this might happen?

[Grant Torlage @granttorlage]

@CellC_Support are there any outages or disruptions in the Parkhurst area?

[Grant Torlage @granttorlage]

@vitalsource cannot access any books. Is the server down?

[Grant Torlage @granttorlage]

@LMSJoburg @LastManStands The dream to go pro never dies...

[Grant Torlage @granttorlage]

@EasyEquities when will ETFSAB be added as an option to Retire (other than TFSA)?

[Grant Torlage @granttorlage]

@CellC_Support what is the process to cancel my C-fibre contract?

[Grant Torlage @granttorlage]

@WOOLWORTHS_SA Thanks. Order number #o1497131822

[Grant Torlage @granttorlage]

@WOOLWORTHS_SA I had an item missing from my dash delivery. Initially I thought I'd be able to sort it out with the driver but that doesn't seem to be the case. Are you able to assist?

[Grant Torlage @granttorlage]

@ThatsSoVillage @bod_brown

[Grant Torlage @granttorlage]

@CellC_Support Hi, where can I get my PPPoE information?

[Grant Torlage @granttorlage]

@EasyEquities So we must rely on a notification that doesn't match the status page to know if we're "Thriving"? Why so cryptic. Surely it is useful to the user to know their status real time? Maybe useful to EE to have users unsure?

[Grant Torlage @granttorlage]

@EasyEquities I received a notification that I am at Thrive level 3 (for this month on 8 Nov) but when going to the Thrive page it is showing as 0. Why the disconnect?

[Grant Torlage @granttorlage]

@Marekvanwyk @CharlesHSavage @EasyEquities Yes I saw that on the kids account. I get the charge but why not just call it that? Rather than hide it in Thrive.

Last one, presumably your Thrive rating runs 1st to end month? So as long as you've hit L3 by month end you don't get charged?

[Grant Torlage @granttorlage]

@CharlesHSavage @EasyEquities it would be great to clarify whether a client making monthly contributions to a EE account is exempt from the Thrive charge?

[Grant Torlage @granttorlage]

@Marekvanwyk @CharlesHSavage @EasyEquities Thanks, that is what I understood but got that info elsewhere and it isn't clear in any of the EE docs. Is there a minimum contribution amount? Currently not adding to own EE account but to kids only so would need to redirect some funds.

[Grant Torlage @granttorlage]

@CellC_Support I've had a patchy fibre connection for a few weeks. Drops often. What is the best way to resolve?

[Sean Wilson @SimplySean_]

Promised myself I wouldn't get too invested in this Cricket World Cup because you know, but here we are.