GraystoneTech

Solo startup studio founded by @anthonylatona. Building newsletters, SaaS, marketing & information products.

[Anthony Latona @AnthonyLatona]

Great question from @anthonyriera.

I haven't seen a productized service that does refunds, yet.

It's great to be able to cancel anytime but that will end the relationship at the end of the billing term & not renew.

From my perspective, there are two ways to look at it.

You either pay for access or you pay for time.

In the traditional world of hourly work, you can prepay a retainer or post pay for work done/delivered.

A productized service is typically:

🫓 A flat monthly fee
🚫 Cancellable anytime
♾️Offers unlimited work (with an SLA or standard turnaround time)

Regardless if you use the maximum or minimum amount of requestable work from the service, the fee is the same.

This is because you're paying for access. Just like a gym, you pay the same if you go twice a day or not at all.

Just like a SaaS, you pay every month, whether you use it all the time or not.

Tons of excellent services are using the productized service model instead of hourly so their income is standard and they can provide excellent service to the right amount of clients without having to scale up and down with uncontrollable demand.

Considering the difference, I don't believe that a refund is applicable.

The client paid for access and they will have that until the end of the period in which they paid.

[Anthony Latona @AnthonyLatona]

Looking forward to diving into this!

@AlexHormozi pulled off one of the the best marketing launches I've ever seen.

Get inspired: https://t.co/3KZ1tqTcLX

[Anthony Latona @AnthonyLatona]

The easiest answer to a coding challenge is often right in front of your face.

The little "eureka!" moments are the most fun part of building anything.

Check out this short post about a simple solution that relieved an API integration limitation.

https://t.co/eeGtakwQuE

[Anthony Latona @AnthonyLatona]

I was going to write some notes about this podcast episode w/ @tferriss & @JamesClear but it nearly ended up being a transcript... Super densely packed with actionable insights.
https://t.co/l2dF6HREKZ

[Tibo @tibo_maker]

Who's building a Linkedin audience?

👋

Launching a LinkedIn challenge 👀

Motivation, resources and REWARDS 🎁

♻️ RT and I'll send you the link

[GraystoneTech @graystonetech]

Impressive

[Sasha Kaletsky @SashaKaletsky]

UPDATE: Lensa AI revenue is down to ~$206k per day, down 92% from its peak

AI was fun while it lasted

[GraystoneTech @graystonetech]

Paperwork is all done. Graystone Technology Ventures LLC is official. 🔥🤖 #startupstudio #holdco

[Mike Beckham @mikebeckhamsm]

Best scene in Ted Lasso

Be curious, not judgmental

[GraystoneTech @graystonetech]

This is the kind of expertise to study in order to actually USE AI and not just play around...

[Rob Lennon 🗯 | AI Whisperer @thatroblennon]

Everyone’s using ChatGPT.

But almost everyone's STUCK in beginner mode.

10 techniques to get massively ahead with AI:

(cut-and-paste these prompts👇)

[GraystoneTech @graystonetech]

Accepting and learning from mistakes makes the wins so much better.

[Andrew Gazdecki @agazdecki]

Every startup makes mistakes.

Every founder makes mistakes.

Every employee makes mistakes.

Everyone makes mistakes and that's okay.

Acknowledging, reflecting, learning, and improving from these mistakes is all that matters because that's how you grow in business and life.

[GraystoneTech @graystonetech]

What problem are we solving? What outcome are we selling?

And how do we get in front of the people we can help the most? That is the fundamental foundation of marketing.

[GraystoneTech @graystonetech]

@thejustinwelsh This isn't just a great way to improve copywriting but how to make SHORT FORM copy as effective as possible. Taking a reader through a 5-step journey in as few words as possible. Great breakdown!

[GraystoneTech @graystonetech]

I wonder what the return rate is on delivered high-end office chairs... even if it's underwhelming, after spending an hour putting it together, there's no way you're taking it apart, packing it back in the box and paying to send it back.

[Mark Manson @Markmanson]

The only real risk is taking no risks.

The only real failure is having no failures.

The only real pain is the avoidance of pain.

[GraystoneTech @graystonetech]

2023 Predictions from 40 Founders, Investors, and Operators, by @rex_woodbury https://t.co/WYRTnX0HdN

[GraystoneTech @graystonetech]

@SergeGatari SaaS

[GraystoneTech @graystonetech]

Great breakdown!

The Secret to Going Viral by @DaphneTideman https://t.co/spzOTFJS5H

[GraystoneTech @graystonetech]

@gerstenzang +1 Vote for @Octoparse. Great scraper with login capability.

[GraystoneTech @graystonetech]

Inspiring list of coding projects and tutorials. https://t.co/WME5icuj10

[GraystoneTech @graystonetech]

Paralysed man sends tweet using only his mind after microchip installed in brain https://t.co/37AOnoeWmr