@RyanTCWallis 3/10 window for me. It’s was the perfect opportunity to change the way we do things, be on the front foot with transfers in and out - or at least in control with clear strategy. This was the opposite, if anything more chaos than ever before
@MartinSLewis I’ve now set up unknown numbers to go straight to my voicemail. Any genuine callers leave a message or send a follow up text, so I know to respond. It’s made such a difference
@AaronPorter All absolutely spot on… the lack of apparent replacement planning is really concerning… it’s like we’ve sleep walked right into this situation