Greg Stewart

Scotsman living in London. Likely to tweet about things that annoy me and the theatre. editor/reviewer @theatre_weekly Proud #clydesider2014

[Greg Stewart @gregstr26]

The incompetence of @TLRailUK tonight is once again absolutely staggering

[Greg Stewart @gregstr26]

@TLRailUK how many times! You NEED to tell people what’s happening when trains are disrupted, spent the last 30 minutes sitting on a train at Kings Cross that someone had decided was no longer going to my stop. But no one actually TOLD anyone that. C’mon this is basic stuff

[Greg Stewart @gregstr26]

Another weekend of rail replacement busses. Nearly March and there’s not been a weekend service yet this year @GNRailUK @TLRailUK

[Greg Stewart @gregstr26]

Then when the recorded messages eventually decide they can’t help me they ask if I’d like to take part in a survey, I say Yes, and it comes back with the wait time is over 60 minutes!!

[Greg Stewart @gregstr26]

@RoyalMail how do I speak to an actual person about a missing delivery? The website and app don’t have the info I need, and the phone number takes me on a never ending loop of recorded messages

[Greg Stewart @gregstr26]

#corriedale was exquisite

[Greg Stewart @gregstr26]

Can’t even manage to run the current timetable

[Thameslink @TLRailUK]

📢 The new Thameslink timetable starts on Sunday 14 December.

Please check ahead to see if there are any changes to your journey. 👇
https://t.co/mBd17L9FGL

More information -
https://t.co/fTDFgqXgwj

[Greg Stewart @gregstr26]

Hi @TLRailUK what’s tonight’s excuse for the disruption and chaos?

[Greg Stewart @gregstr26]

So the question as always is @TLRailUK how are you still unable to run a proper service?

[Greg Stewart @gregstr26]

The incompetence of @TLRailUK is on full display tonight. Trains are delayed, when it eventually arrives they wait until we’re all on the train to announce they’re taking out a whole load of stops. They’ve kept in Stevenage which is served by 10 trains per hour 1/

[Greg Stewart @gregstr26]

But taken out all the stops that are served by 1 train per hour. So now 90% of the people on the train are stood on the platform, while a mostly empty train departs to not call at any of the stations it’s supposed to 2/

[Greg Stewart @gregstr26]

It’s now been over a month since I submitted a complaint to @JackWills who have double charged me for an order. Over a month without a response and they still have my money. Do I need to go to Trading Standards?

[Greg Stewart @gregstr26]

@TLRailUK @GNRailUK you’ve cut the service to 1 direction train an hour and you can’t even manage that, third night this week. When are you going to start running a reliable service?

[Greg Stewart @gregstr26]

It’s always at this time of night when it’s even more important people get home in a timely manner, do you realise the impact your incompetence is having on people?

[Greg Stewart @gregstr26]

@TLRailUK @GNRailUK again you wait until the train is supposed to have departed to cancel, meaning there’s no time to get to Finsbury Park to get an alternative service. The most unreliable service in Britain, a complete disgrace, what is being done to address this ongoing issue

[Greg Stewart @gregstr26]

@SamanthaFr77498 @TLRailUK @GNRailUK Yup, station staff said the train never even left its origin so they knew it wasn’t going to run. Funny how every second train was cancelled making it an hourly service, this isn’t disruption it’s timetable manipulation.

[Greg Stewart @gregstr26]

@GNRailUK it would appear you’ve just cancelled the 19.57 to Letchworth from Kings X - no announcements nothing, was showing as ‘on time’ right up to 19.57. Is the 20.27 going to go or is it another night of wondering how I’ll get home?

[Greg Stewart @gregstr26]

@GNRailUK I’m at Kings Cross trying to get home. Just like 3 other times this week. I’d like to understand how you didn’t know you had a shortage of train crew until the very second the train was about to leave?!

[Greg Stewart @gregstr26]

Because surprise surprise the 20.57 is cancelled so it would be helpful if you could let passengers know what’s happening

[Greg Stewart @gregstr26]

@GNRailUK It’s completely unacceptable, there are multiple trains passing through my stop (Welwyn Garden City) but they can’t add it as a stop?! Instead I’ve been told to go to Stevenage and get a taxi back!! I should have been home 20mins ago and I’ve not even left London

[Greg Stewart @gregstr26]

@GNRailUK train sat on the platform since 10, due to depart 22.27, you tell us at 22.35 there’s no driver but hopefully coming, the next train isn’t until 23.27 because you’ve cut the service. You’ve turned off the air con. You’ve charged me £35 for this