@UniversalORL Out of respect for your guest’s maybe figure out a way to notify them before making them spend 2 hours trying to do a rope drop for a ride (or rides) that are not even working. At least we could sleep.
@UniversalORL I’m really disappointed after all this money. Told the kids “we need to leave the hotel at 6:15 AM to get a good spot on Hagrid’s”. We wait in the cold (it was 45 degrees). We wait 30 min at rope drop and you and your team acts like it is a minor inconvenience. Ride delayed.
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