Harrison & Griffiths

Jamaican Bakery, Winners Of Aldi’s Next Big Thing. “A Taste of The Caribbean, A Slice Of Paradise” [email protected] 🇯🇲 #JamaicanRumCake

[Harrison & Griffiths @GriffithsSales]

I've #justsponsored Natasha Bailey, who's fundraising for A Bear Named Buttony on @JustGiving. Donate now https://t.co/QdspQK4vdc

[Harrison & Griffiths @GriffithsSales]

https://t.co/Gq7herVuTv

[Harrison & Griffiths @GriffithsSales]

Our first ever podcast. Could you beat Tom & Lee’s quiz score? Hear our story how our 3 strengths of rum cake was born. The laughter is real. Tuesday 30th July ���@greatfoodclub1⁩ ⁦@cheeseshopnottm⁩ ⁦⁦@YummyStilton https://t.co/oWytKR8WDX

[Harrison & Griffiths @GriffithsSales]

https://t.co/zAkdXSGMCH

[friars farm #SBS Winner @friarsfarm1]

Well the sign is up and the stock is in what a crazy dew days its been. Just some little tweets this morning looking to open at 1pm today. Sp come and sample some amazing local products Midsummer Place #artisan @Coldsmoking @NLiveRadio @TheSBS_Crew #artisan

[friars farm #SBS Winner @friarsfarm1]

https://t.co/TFqQKdwWdp
Thos is what we been up planning .a lot of work ahead but we are confident @MadeInNorthants @foodawardsHQ @ChronandEcho @NNBNnews @NorthantsLife @sophie_etc_ @MKFoodAwards @DrAudreyT @BBCNorthampton @AmosAnnabel

[friars farm #SBS Winner @friarsfarm1]

Excited to see these lovely guys again pop up on 1st and 2nd Dec #midsummerplace the awesome @GriffithsSales will be joining us at the #artisancollectivefarmshop @MadeInNorthants @foodawardsHQ @ChronandEcho @pulsemagazines @Mkfoodies @MKFoodAwards @sophie_etc_

[Harrison & Griffiths @GriffithsSales]

@karanmartin52 @lookfantastic Yet @lookfantastic still haven’t bothered to resolve my issue and STILL have not issued the missing item, or a refund for the damaged item. They are beyond appalling.

[Harrison & Griffiths @GriffithsSales]

@LookfantasticCS I’ve responded via another tweet. Ur response is useless & pointless. Why don’t you do something proactive to resolve this?

Why can’t a member of your Management either call me, or email me from a mailbox I can respond to! It’s not ok to not sent me an item but still charge me

[Harrison & Griffiths @GriffithsSales]

@LookfantasticCS Macey. Did u bother to read my previous tweets? I’ve contacted SEVERAL times a & ur teams are appalling. Do u think I’d still be tweeting if they’d been “Happy to Help”?
See ur teams response below!!! All I want is a refund for my missing & broken item yet this is too difficult.

[Harrison & Griffiths @GriffithsSales]

@jules0455 @greatfoodclub1 The cheese Shop 6 Flying Horse Walk NG1 2HN Harrison & Griffiths Award winning Jamaican Rum Cakes

[Harrison & Griffiths @GriffithsSales]

@lookfantastic I’ve sent at least 4 Dm’s. I’ve been tweeting u for over a week (tweets I’ve deleted to start again). I’ve tried ur online chat (Useless), I’ve tried sending a message via ur website but u’ve blocked my email! I have no other social media. Wen will u just resolve so I can stop?

[Harrison & Griffiths @GriffithsSales]

@LookfantasticCS WORST customer service. Still no response from ur pathetic “Investigations” team. U advised via Twitter to contact ur online chat. They do NOTHING. Don’t even bother to read the messages I send them. They provided a link to an account I can’t access! Unhelpful

[Harrison & Griffiths @GriffithsSales]

@LookfantasticCS Did u not see my tweet response ? I contacted ur online chat TWICE yday & they were zero help. All they advise is “We’ll have this looked into” yet no reply! I can’t message via my account because u’ve blocked this for no reason & everytime I ask u for an email u ignore this.

[Harrison & Griffiths @GriffithsSales]

@LookfantasticCS Appalling customer service. Made my 1st ever LF order, it arrived damaged & item missing now u’ve closed my account. I sent photos of my order & u’ve said that wasn’t ur parcel even after I sent a pic of the postage label with ur address! How can I resolve?

[Harrison & Griffiths @GriffithsSales]

@LookfantasticCS Macey, ur sending me round in circles. I tried ur online chat TWICE yday. Both times I’m told some1 will get in touch, which hasn’t happened. U’ve blocked my account so I can’t message. I don’t have FB. Why are u unable to provide me an email address or telephone number?

[Harrison & Griffiths @GriffithsSales]

@LookfantasticCS Instead u’ve sent me an email which I can’t respond to saying u’ve investigates this, think I’ve placed orders before (Never used u before), I didn’t have an item missing & u can’t see damage to the other item. This is completely untrue, unhelpful & obstructive. Appalling service

[Harrison & Griffiths @GriffithsSales]

@LookfantasticCS Hi. Still no contact! Why is it so difficult to provide me an email address to contact u? I placed an order, received my order, 1 item damaged & 1 item missing. U’ve provided me no proof why 1 item is missing, u’ve closed my account down & now I can’t even liaise with u!

[Harrison & Griffiths @GriffithsSales]

@LookfantasticCS As requested they should contact me via a channel which allows me to respond. Additionally, I think I may have uploaded 1 picture of an incorrect packing box in haste. This may of caused confusion. I still have the orginal box / damaged item I can return to u! Please pass this on

[Harrison & Griffiths @GriffithsSales]

@LookfantasticCS I would appreciate if ur “Investigations Team” contact me from an email that I can reply to! U can’t brush this off, cease communication & think that’s acceptable. I’ll continue until resolved. I have ALL online chat conversations, ring doorbell video, pictures of damaged item.

[Harrison & Griffiths @GriffithsSales]

@LookfantasticCS I’ve attempted ANOTHER online chat. Apparently ur not able to provide me ur complaints procedure. All u can do is pass to ur investigations team to review who contact me via an email address I can’t reply to! Ur advising my damaged parcel wasn’t from u. See sender address.