Gaurav Singhania

[Gaurav Singhania @grvsinghania]

@ITCHotelsCares my stay in urvashi retreat in manali was going great till we found a mouse in our room which damaged our clothes and goods apart from terrorizing everyone . What disappointed me was the effort to mitigate the situation and no compensation during the checkout

[Gaurav Singhania @grvsinghania]

@YESBANK your website is so bad that it’s time i reconsider you as my banking partner. You don’t allow any password manager to work on your site, recently changed passwords don’t work. How do you even serve your customers?

[Gaurav Singhania @grvsinghania]

@NoBrokerCare your field crm Saji is not responding to call for more than a week after the agreement is over and has unauthorised access to my property. I am currently concerned about the improper use of the property without my concern @BlrCityPolice

[Gaurav Singhania @grvsinghania]

@amazonIN after sending a product that had expired 3 days back. Your call centre is very casual about it and wants us to expect it as it can happen. Have you stopped caring about your customer and who is responsible if we consume it by mistake? no accountability?

[Gaurav Singhania @grvsinghania]

@IndiGo6E just because you have introduced ai support doesn’t mean people have to wait more than 10 mins to get an assistance through your customer care. Do you even care about tour customers or are they just a number in your books?

[Gaurav Singhania @grvsinghania]

@IndiGo6E no refund even when you advance the flight. When u don’t allow anyone to arrive late, why you have the liberty to change the schedule as per your convenience without any accountability? @MoCA_GoI

[Gaurav Singhania @grvsinghania]

@bigbasket_com when people subscribe for an item with a price, it’s a commitment to fulfill the order at that price (when no weights are involved). stop charging arbitrary price for the same commodity without any consent from the customer. @jagograhakjago

[Gaurav Singhania @grvsinghania]

no controls are working when ads are on (including pause and start) and hangs during the an ad. Every restart starts with an ad. continuous loop. revenue and customer experience doesn’t have to be mutually exclusive.

[Gaurav Singhania @grvsinghania]

@ZEE5India any specific reason for showing ads with subscription with no ads?

[Gaurav Singhania @grvsinghania]

@Airtel_Presence @airtelindia @jagograhakjago @TRAI @airtelindia @Airtel_Presence i was informed that cheque has been reissued, after waiting for 2 weeks post taking my account details. why did you wait for 5 months and took my account details when the plan to just reissue cheque?

[Gaurav Singhania @grvsinghania]

@Airtel_Presence 5 months and still waiting for the refund of security deposit which should ideally be refunded without any intervention. After sharing account details on DM there is no response from your team. What are the next steps?

[Gaurav Singhania @grvsinghania]

@Airtel_Presence @airtelindia @jagograhakjago @TRAI @Airtel_Presence @airtelindia waiting for a closure on this. wondering if such delays are acceptable when u take money from customer or is it just a special treatment for your customers?

[Gaurav Singhania @grvsinghania]

@zerodha can you please help me to come out of a loop in your system. When I try to complete the form for minor, it tells me to complete kyc for address which is already done by digilocker and aadhar. when i complete kyc, it asks me to sign the form for minor again.

[Gaurav Singhania @grvsinghania]

@sony_india your service executive claims that I should pay money for product under warranty without any assurance of issue getting fixed. Is this really how you deal with your customer who is just trying to get a sony tv work with sony home theatre?

[Gaurav Singhania @grvsinghania]

@sony_india your service person wants money to replace parts of products under warranty without any confirmation of wether it will fix the issue or not. really?

[Gaurav Singhania @grvsinghania]

@sony_india had bought 65 inch tv and a5000 home theatre for a seamless experience. But the products refuse to work together with frequent disconnection. After raising multiple issues with your team, your employees are now ignoring call and don’t show any intent to fix it.

[Gaurav Singhania @grvsinghania]

@HyundaiIndia with creta nline launch, the people already booked creta dct are kept waiting and new model is available in abundance. any special reason for unfair treatment for your customers?

[Gaurav Singhania @grvsinghania]

@dlifeinteriors Really happy to be a customer of a company that cares.

[Gaurav Singhania @grvsinghania]

@AppleSupport trying to migrate from icloud subscription to apple one subscription. Not able to downgrade icloud for last 3 days, any help?