4 months, countless mails, and still the same fault. Maybe this is the BMW India experience – you pay for @BMW German engineering but get Indian jugaad excuses. Should we call this Sheer Negligence instead of Sheer Driving Pleasure? #BMWFail
Apparently @bmwindia’s “customer care” is just 1 person on email who forwards my complaint back to the same dealer that messed it up. No engineers, no accountability – just copy-paste service at luxury car prices.
In 4 months of being abandoned at @bmwindia Infinity Mayapuri, they’ve:
– Ruined my battery
– Left seat belts with fungus
– Damaged sensors & software systems of a car that’s only run 40,000 km.
People send cars to service centers to get them back in better condition. But @bmwindia Infinity Mayapuri has kept me deprived of my BMW 3GT for 4 months. #BMWFail
Hey @AudiIN@MercedesBenzInd – I’ve got shocking video material on how @bmwindia stands by its service centers fake claims no matter how badly they treat customers. Maybe you can even turn it into a funny ad. #BMWFail
@ICICILombard my family was left stranded all night on Neemthur Highway after an accident. No crane came despite 20+ calls. We were forced to hire a private crane & paid ₹47,200 to save the car. You promised RSA. You failed. Now you're refusing to pay the bill?
@ICICILombard my family was left stranded all night on Neemthur Highway after an accident. No crane came despite 20+ calls. We were forced to hire a private crane & paid ₹47,200 to save the car. You promised RSA. You failed. Now you're refusing to pay the bill?