guengasa

[guengasa @guengasa]

@reg_rwanda @RwandaInfra Nearly a whole 24hrs in Kimihurura without electricity, i hope it comes soon or will be going into 48hrs now.

[guengasa @guengasa]

@LiquidHomeRW no internet for 2days in Kimihurura..the neighbours have it and when you call support team they are not very helpful and there is no update on the issue. Please let us know what the issue is
@RURA_RWANDA

[guengasa @guengasa]

@reg_rwanda no power in Kimihurura for over 4hrs now..please assist

[guengasa @guengasa]

@reg_rwanda no power in Kacyiru near the Police since 8pm yesterday. Please assist

[guengasa @guengasa]

@reg_rwanda Thanks for clarifying. Will it make a difference if we buy for the month example 100k at the beginning of each month or just continue doing weekly?

[guengasa @guengasa]

@reg_rwanda has the price of electricity increased? 20k for 45.8units when last week it was 67.9 units for 20k?
08/10/2025: 20,000 RWF 45.8 kWh, Residential, K1759939723478303

[guengasa @guengasa]

@reg_rwanda still no one to assist, no one picks call. No power since 17h and no one wants to come and help when everyone else around has power in Kacyiru Kamutwa

[guengasa @guengasa]

@reg_rwanda Still no assistance

[guengasa @guengasa]

@reg_rwanda hi, it seems we dont have electricity here in Kacyiru Kamutwa but everyone else has. Please assist

[guengasa @guengasa]

@reg_rwanda 0786056559

[guengasa @guengasa]

@reg_rwanda hi, we have a flunctuation of power in Kacyiru near Police and Millenium since yesterday..is there an issue in general?

[guengasa @guengasa]

@reg_rwanda hi, power keeps going off and on here in Kamutwa Kacyiru for the last few days and its only my house. Please can you assist?

[guengasa @guengasa]

@BPRbankrw hi, is mobi banking not working..tried calling contact line but no one attending been waiting for over 10mins

[guengasa @guengasa]

@reg_rwanda My number is 0786056559

[guengasa @guengasa]

@reg_rwanda there seems to be alot of power cuts with only a few houses here in Kacyiru Agasaro area..yesterday it went until early this morning. Why are we the only houses affected?

[guengasa @guengasa]

@FlyRwandAir @YvonneMakolo Ok, sent you a DM with all info

[guengasa @guengasa]

@FlyRwandAir once again flight got cancelled from Brussels to Kigali today with zero information given on when next. Been here since Friday, why are we not rerouted with another flight like Qatar or Brussels? Why is there no communication from Rwandair? Do better @YvonneMakolo

[guengasa @guengasa]

@FlyRwandAir It truly is time you up your service, a dedicated help desk at the airport, proper communication lines between your staff so they all have the same info and can share the same with all passengers, a dedicated customer service line, the line and email you provided did not work.

[guengasa @guengasa]

@RwandaAirfly Sent you a DM

[guengasa @guengasa]

@FlyRwandAir what is hapenning? Service is terrible. Cancel flight from Brussels to Kigali but dont give any information on whats next? Apparently flight has been cancelled since Thursday and people stranded with zero info. Its a disgrace!

[guengasa @guengasa]

@AgentJabali Sent you a DM