There have been 4 cancelled transactions due to mistakes. A returned vehicle. My trade-in sitting in my driveway for a month with a vroom sign on the dash. I got a message to track my vehicle delivery 2 weeks after it had been returned. I cannot exaggerate enough how bad it is.
@vroomcars is the worst business I have ever dealt with. I started a car buying process with them in September. It’s 12/6. I’m also trading in a car that is financed. They told me my sale is on hold because I haven’t given them the title. It’s financed. I don’t have the title.