Tanuj Gupta

Thoughts and opinions are my own

[Tanuj Gupta @guptatanuj10]

@amazonIN @amazon @AmazonHelp delivery executives are a mess. They continue to falsely claim delivery attempted when no such attempt has been done and make items as delivered well before actually delivering them. Ex: 406-3825348-0533108

Pls look into this urgently.

[Tanuj Gupta @guptatanuj10]

@IndiGo6E As predicted, flight now running 2.5 hours late. @DGCAIndia hope you're looking at these malpractices followed by @IndiGo6E

[Tanuj Gupta @guptatanuj10]

@IndiGo6E shameful practice. Intentionally delaying flight by 1 hour and 45 minutes instead of 2 hours so unable to avail Plan B. Customer care has had us on hold for 20 mins now. Absolutely offering no visibility or support. Need to travel on an urgent basis.

[Tanuj Gupta @guptatanuj10]

@IndiGo6E The flight is now moved to exactly 2 hours later when other options have run out. Well played @IndiGo6E!

[Tanuj Gupta @guptatanuj10]

@IndiGo6E No response on DM either. This is time sensitive and critical.

[Tanuj Gupta @guptatanuj10]

@IndiGo6E Your customer executives has had us on hold for 30 minutes. This is ridiculous.

[Tanuj Gupta @guptatanuj10]

@GMEscalations @GoMechanic_Blog @GoMechanicSpare @gomechanicfraud

[Tanuj Gupta @guptatanuj10]

Terrible experience with @gomechanicindia. They keep delaying pickups and hugely unresponsive team. Do not trust your car with them. Do not recommend.

[Tanuj Gupta @guptatanuj10]

@bigbasket_com @CEE_bigbasket @bigbasketblog delayed by over an hour again! Can always rely on it for delayed and late deliveries. 10/10 for all efforts to ensure orders are never on time!

[Tanuj Gupta @guptatanuj10]

@cromaretail @_WiseRoy_ been following up with the team for more than a week now with no resolution. Had bought this AC just 6 months ago. Can't believe these are the service levels @cromaretail

[Tanuj Gupta @guptatanuj10]

@cromaretail it has been 2 days since I registered a complaint of AC (Croma itself) not working. It's been less than six months since I've bought it. No one has come to visit. Terrible products and even worse service. In Mumbai too of all places!

[Tanuj Gupta @guptatanuj10]

@cromaretail No one has contacted us! This is absolutely shameful. Never buying another @cromaretail product again! Your call center and service center people are both rude and unhelpful.

[Tanuj Gupta @guptatanuj10]

@cromaretail Haven't received any updates. Ridiculous service. @cromaretail @TataCompanies

[Tanuj Gupta @guptatanuj10]

@cromaretail Yet to receive any update from any team. It's has been longer than a week. Unacceptable from @cromaretail. @jaagograhakjago please look into this!

[Tanuj Gupta @guptatanuj10]

@cromaretail Been a week. This is still not resolved! Absolutely ridiculous from @cromaretail

[Tanuj Gupta @guptatanuj10]

@cromaretail This is still not closed! The person who visited said it will take another 3-4 days just to procure parts. The TAT for a simple repair is 7+ days? This is absolutely unacceptable!

[Tanuj Gupta @guptatanuj10]

@bigbasket_com No one called. It was literally a ring and then dropped. Lovely way of shirking accountability.

[Tanuj Gupta @guptatanuj10]

Has anyone ever received an order on time from @bigbasket_com Now? It's such a sham. At least 45 minutes each time after you're promised 15 min delivery. Spend more on your operations than on @gradecricketer maybe?

[Tanuj Gupta @guptatanuj10]

@bigbasket_com Sorry but don't see your team helping. It's happened way too many times in the past. Maybe learn a trick or two from @ZeptoNow or @SwiggyInstamart? Even @Flipkartminutes does so much better!

[Tanuj Gupta @guptatanuj10]

@bigbasket_com @gradecricketer If only your deliveries were half as fast as your responses...