@AmericanAir an absolutely unbelievable experience today and the worst customer service I have ever encountered. After FIVE delays on our flight out of JFK to PIT we were advised by a customer service agent not to change flights and continue waiting as it was delayed due to
Minutes prior to boarding. I will never give @AmericanAir my business again and will advise anyone else I speak to to do the same. I’m disgusted by the lack of care and concern that you have for your customers.
Flight Voucher. Others on our flight were given new tickets and refunded for the full cost of their original ticket. It was also clear that they knew the flight would be cancelled well in advance of us being informed, as we could see the pilot scrambling with his papers about 30
For your sleep schedule planning purposes:
-We should have near-complete unofficial results from Wisconsin early tomorrow AM
-Officials in Michigan say they’ll be done tomorrow as well
-Pennsylvania results probably won’t be known until Friday
https://t.co/1DXviCe0jw