Musarrat Husain

Founder @HackabackTech | Innovating Industry 4.0 | Advocate for tech that works harder than you | Bookworm in progress 📚 | Dreaming big, building bigger 🚀

[Musarrat Husain @hackaback]

@even_healthcare I am being harassed when one of the member needs tests urgently to be done and customer care is not enabling cashless scanner and asking me to go for reimbursement. The ads said completely different.

[Musarrat Husain @hackaback]

@airtelindia @Airtel_Presence has harassed me a lot while disconnecting their services and still not done for few. After raising MNP request, they have left 23 voice messages.
@JioCare @reliancejio could you please activate my MNP request ASAP? Thanks

[Musarrat Husain @hackaback]

@Airtel_Presence is so paranoid that they have disabled replies on their main posts 🤣

[Musarrat Husain @hackaback]

@Airtel_Presence Please provide an option to disconnect also in the app. The customer support sucks

[Musarrat Husain @hackaback]

@airtelindia @Airtel_Presence Bhai sahi hai. Itne slow network pe koi kya hack karega.

[Musarrat Husain @hackaback]

@Airtel_Presence @vamsinaidu Bhai Daman. Do a course on upgrad and upskill yourself. AI is here and soon your work will be outsourced. But again, it shouldn’t be trained on Airtel customer care data.

[Musarrat Husain @hackaback]

@FaizalParray @airtelindia @airtelnews @Airtel_Presence Bhai porting to ur mushqil ban di hai in logo ne

[Musarrat Husain @hackaback]

@airtelindia Ah yes, because nothing says ‘fast internet’ like waiting for Sharma Ji’s approval! Maybe I’ll rename mine ‘Buffering Forever.

[Musarrat Husain @hackaback]

@airtelindia @Airtel_Presence . Please do not mind. Just a frustrated ex customer venting out

[Musarrat Husain @hackaback]

@nikhilc14971215 @airtelindia @Airtel_Presence @AshwiniVaishnaw File a complaint at https://t.co/E9gSi0F82c . They will come to their senses otherwise customer care is nothing but snakeoil salesmen.

[Musarrat Husain @hackaback]

@OnkiBaba @Airtel_Presence They will visit only to install and to collect if you do not pay the bill 😁

[Musarrat Husain @hackaback]

@airtelindia @adityatharmatt Hey Satyajeet. Do not lie buddy. Customer support sucks.

[Musarrat Husain @hackaback]

@airtelindia @Airtel_Presence please do not work for Airtel. You are selling out your soul by harassing customers on false pretence. What kind of company reach its employees to be the snake oil salesmen?

[Musarrat Husain @hackaback]

@Nitingarg2009 @Airtel_Presence Customer care is nothing better than bot. Shoddy service, shady customer support. That’s why top executives don’t have twitter

[Musarrat Husain @hackaback]

@spmazumdar123 @airtelindia @Airtel_Presence Don't bother. I've been trying to get this resolved for the past month. Customer care takes advantage of customers' trust, lying and misleading them like snake oil salesmen. Try doing MNP and see there true colours

[Musarrat Husain @hackaback]

@IBMcloud the customer support is appalling. The agent is not addressing the issue and going round and round in circles since last one month. Ignoring the request for escalation. Looks like they have incentives to harass customers/partners. CS3973570

[Musarrat Husain @hackaback]

@SwiggyCares @SwiggyInstamart @timesofindia @thehindubiz @jagograhakjago @foodpharmer2

[Musarrat Husain @hackaback]

@SwiggyInstamart @SwiggyCares Is this a new use of AI? Fool cusotmers? We trust your app that at least basic maths/accounts will be fair. But the algorithm that you use to add to the total is a mystery. Kindly sum the amount in screenshot and let me know what ails you?

[Musarrat Husain @hackaback]

@SwiggyCares I want to understand what caused it? How many people who didn’t clear their cache and overpaid for orders and how old is this issue? It mustn’t be the first time this has occurred. Since miscalculation is on client side, the bug can easily be cleared by clearing cache. Clever!!