Haitham Al-Faris

Chairman and CEO of AFiT Company and Chairman and CEO of FFS Company |

[FFS Company @FFSCompany_ME]

Leading organizations across banking, telecom, retail, insurance, and government are already doing this with CXLink Cloud.
Read the full article + see how it works → https://t.co/z3CHAPQcGd
Pricing plan subscription → https://t.co/lENEi2EsY2

[FFS Company @FFSCompany_ME]

With no-code automation, your marketing team builds and launches a full multi-channel journey — trigger, condition logic, WhatsApp message, SMS fallback, CRM update — in an afternoon.
No developer. No ticket. No wait.

[FFS Company @FFSCompany_ME]

The IT backlog is not a resourcing problem. It's structural.
6–12 weeks. Average IT queue for a new CX journey.
70% of CX initiatives are delayed by IT dependency.
The moment passes. The customer churns. The revenue is gone.

[FFS Company @FFSCompany_ME]

Your CX team has the perfect customer journey mapped out.
Then it enters the IT queue. And waits. And waits.
No-code CX automation is ending that permanently. Here's why ↓
#NoCode #CXAutomation #CustomerExperience #MarketingAutomation #CXLinkCloud

[FFS Company @FFSCompany_ME]

Enhancing End-to-End #Customer_Experience with #CXLink and #DigiCase

> CXLink + DigiCase: The Power of Unified Customer Engagement, Feedback, and Case Management

https://t.co/nPdadaYoKU

[Haitham Al-Faris @halfaris]

Meet #DigiCase — your modern, intelligent #case_management solution that empowers teams to manage cases efficiently, from initiation to resolution.

[FFS Company @FFSCompany_ME]

#FFS #DigiCase Explainer Video
Intelligent #Case_Management, Reimagined
https://t.co/eMnhXrI4oA

[FFS Company @FFSCompany_ME]

Customer-centric Thought Leadership
Why Customer Experience is the New Battleground in 2025?

Product, pricing, and reach aren’t enough anymore.
In 2025, Customer Experience is your most defensible advantage.

Businesses that win in CX are:
· Acting in real time
· Personalizing at scale
· Listening across every touchpoint

At #CXLink, we empower teams to build these capabilities — without needing technical teams or long delivery cycles.

The future is real-time. Is your CX strategy ready?

💬 What’s your biggest CX challenge heading into 2025?

[FFS Company @FFSCompany_ME]

Meet DigiXP: The Unified Digital Experience Platform.

Built to unify. Designed to accelerate. Proven to transform.

Learn how #DigiXP can power your digital strategy.

[FFS Company @FFSCompany_ME]

Customer Journey Disruptions

Customer journeys shouldn't reset across channels.
#DigiXP ensures seamless omni-channel experiences from mobile to branch to web.

Discover seamless digital journeys with DigiXP.

[FFS Company @FFSCompany_ME]

"Are your campaigns still scheduled manually?"
Customers don’t wait for Thursday’s newsletter — they act now.
#CXLink triggers detect real-time behaviors like:
✅ Hitting 80% data usage
✅ Abandoning a cart
✅ Expressing dissatisfaction in a survey & instantly respond

[FFS Company @FFSCompany_ME]

The Digital Silo Problem

Disconnected systems = Disconnected customers.

“Silos slow down innovation and frustrate users. It’s time to unify.”

Follow us to learn how to solve this challenge with #DigiXP

[FFS Company @FFSCompany_ME]

Meet #CXLink: The Customer Experience Platform that Listens, Learns, and Acts in Real
Time
Tired of delayed, disconnected customer experiences?
💡 Engage faster. Convert more. Retain better.
💡 Explore the platform powering the future of #CX.

[FFS Company @FFSCompany_ME]

#FFS #DigiXP Unified #Digital Experience Platform - Explainer #Video
https://t.co/bIbEm4G8jV

[ريتــويت بــورصــة الـكــويـت @Kuwait_Re]

مــ ــن ذاكـ ــرة الأيــ ـــام
[29] يونيو [2004] 🔴
شركة #الفارس تطلق خدمة الجمعية الإلكترونية ،، الأول من نوعها في الشرق الأوسط ،، تسوق بالإنترنت في جمعيات "الشامية ، الفيحاء ، الضاحية" #الكويت #KUWAIT

[FFS Company @FFSCompany_ME]

Orchestrate Your Offering with #FFS #CXLink Smart #Segment
https://t.co/95BwEdZmym

[Haitham Al-Faris @halfaris]

Interesting post - With #CXLink #AI recommendation engines, institutions can improve and achieve their #customerexperience (CX) goals. 👇🏼

[FFS Company @FFSCompany_ME]

Leveraging #AI in #CXLink

Using CXLink #machinelearning and #datascience, to listen to your customers, to understand their needs, and then act on those needs, which will provide the best value for their customers, and the value for your brand.

https://t.co/a2W6r7ONT3

[Haitham Al-Faris @halfaris]

Employing #BDA for #CXM has been spearheaded by digital-native companies and technology leaders, why not you? 👇🏼

[FFS Company @FFSCompany_ME]

Unlock #Customer_Insights by Integrating #Big_Data with #FFS #CXLink CXM Application

https://t.co/IS8tTvx2iN

[FFS Company @FFSCompany_ME]

#FFS #CXLink Beyond #CRM

CXLink often get mixed with the CRM system. CXLink is a CXM (Customer Experience Management) application that work side-by-side with your CRM system and does not replace it.

https://t.co/y0ZF3mhmmD

[FFS Company @FFSCompany_ME]

#FFS has launched #CXLink (Customer Experience) #Cloud with flexible subscription plans to quickly enable the business to bridge the gap between transactional systems and customer interactions.

https://t.co/kJNbZ0pTsa

[FFS Company @FFSCompany_ME]

Whether you are a bank, telecom, eCommerce, or any other digital business, we enable your business users to enhance the customer experience of your business with innovation, with #CXLink application.
Please view explainer video: https://t.co/jpNleNoEdw
We are ready to demo for u.