@airfrance@AirFrance, please formally review our itinerary, the missed connection caused by your delay, and how we were treated at CDG. We are requesting EU261 compensation for both passengers and reimbursement of all eligible expenses. Please respond through your official account.
Worst airline customer service we’ve ever experienced. An @AirFrance delay caused us to miss our Paris connection. While trying to get help, I used Google Translate to understand a conversation between agents. What they said about us was shocking. 🧵 #AirFrance
Translation aside, the facts aren’t ambiguous: @AirFrance’s delay caused us to miss our connection. Instead of clear, compassionate assistance, we were left scrambling while our seats were changed and our concerns were brushed aside. That is unacceptable customer service.
@AirFrance, please formally review our itinerary, the missed connection caused by your delay, and how we were treated at CDG. We are requesting EU261 compensation for both passengers and reimbursement of all eligible expenses. Please respond through your official account.
@brantleygilbert so sorry to hear you were ill and couldn’t perform last night at the OC Fair. We were so bummed to miss the chance to see you live. Hope you are on the mend!
@ocfair unacceptable closing bathrooms at 11pm. While making our way toward green gate the restrooms closed. The yellow shirts continued to point us further into the fair just to find another closed bathroom. What a helpless feeling. I want my money back!