Citizens Advice Halton

We’re a problem solving charity, providing information, advice & support. Sorry, we don’t give advice via Twitter, need help visit:

[Citizens Advice Halton @haltoncab]

⚠️ If you think a business has broken the law or acted unfairly, you can report them to Trading Standards.

We can help you understand what steps to take ⤵️
https://t.co/dROnHfAcpH

[Citizens Advice Halton @haltoncab]

🚌 You can apply for a disabled person’s bus pass or railcard if you have a condition that makes it hard to get around.

People with learning disabilities can apply too.

Read more about this on our website ⤵️
https://t.co/bV6dMLMDt5

[Citizens Advice Halton @haltoncab]

We help millions of people every year.

This #VolunteersWeek we’re celebrating the volunteers who help us be the people’s champion 💙

Thanks for giving up your time, skills and experiences to shape a society where people face far fewer problems.

#VolunteersWeek

[Citizens Advice Halton @haltoncab]

You’re entitled to paid holidays if you’re an employee or a worker - including an agency worker.

🗓️ You have to take your holiday in a period called a ‘leave year’.

We can help you understand your rights at work ⤵️
https://t.co/hp2COCvpm5

[Citizens Advice Halton @haltoncab]

🏠 Are you sharing a home and renting with other people?
The type of tenancy you have can affect your rights and responsibilities.

Here’s what you need to know ⤵️
https://t.co/utagSwpaNC

[Citizens Advice Halton @haltoncab]

If you’ve been scammed it’s important you take steps to:

➡️ Protect yourself from further risks
➡️ Check if you can get your money back
➡️ Report the scam

Our online advice can help ⤵️
https://t.co/QLJu3EVpyM

[Citizens Advice Halton @haltoncab]

Are you struggling to afford your energy bills or top up your prepayment meter?

✅ Make sure to check what you might be entitled to and see if you can get any extra help.

Find out more ⤵️
https://t.co/m2rUJ9P742

[Citizens Advice Halton @haltoncab]

👋 Looking for advice about your rights?

You can find lots of helpful free guidance on our website - from benefits and rent to consumer and work issues.

Visit our website any time ⤵️
https://t.co/0bMvl0eYGF

[Citizens Advice Halton @haltoncab]

Have you been threatened with homelessness?

➡️ It’s usually worth applying to your local council for help. They might be able to help you stay in your home or find an alternative place to live.

Find out more on our website ⤵️
https://t.co/2paf7p1fKz

[Citizens Advice Halton @haltoncab]

If you have a smart meter, your supplier will offer you a smart portable device called ‘in-home display’.

⚡ This shows your energy usage and how much it’s costing you.

We have advice on how to use it ⤵️
https://t.co/yY0IUhyZ12

[Citizens Advice Halton @haltoncab]

💼 As an agency worker, you have the right to be paid at least the national minimum wage.

It’s important to understand your work rights.

Find out more on our website ⤵️
https://t.co/3QmhvsjP0g

[Citizens Advice Halton @haltoncab]

Do you get Personal Independence Payment (PIP)?

✅ You might be entitled to extra money on top of your existing benefits.

Our online advice can help you ⤵️
https://t.co/Jgjst720F2

[Citizens Advice Halton @haltoncab]

We’re here for you. Our free online advice can help you:

➡️ Check what benefits you could get
➡️ Work out your budget
➡️ Get support with your energy bills

You can visit our website any time ⤵️
https://t.co/mq4chuNLY4

[Citizens Advice Halton @haltoncab]

If you're finding it hard to pay your mortgage, you might be able to:

➡️ Reduce your household costs
➡️ Switch to a cheaper mortgage deal
➡️ Reduce your mortgage payments

Find out more ⤵️
https://t.co/HOn3cLOqYW

[Citizens Advice Halton @haltoncab]

You might be able to get Statutory Sick Pay when you're off work sick.

Not sure if you’re entitled? We can help you understand your rights.

Read more on our website ⤵️
https://t.co/SOAhJcmtcC

[Citizens Advice Halton @haltoncab]

🚗 When should you appeal a parking ticket?

It will depend on the type of parking ticket you have.

Here's what you need to know ⤵️
https://t.co/E0UByQNMq1

[Citizens Advice Halton @haltoncab]

✔️ It’s important to know how you can claim compensation if something goes wrong on your holiday.

Your legal rights will depend on the type of holiday you booked.

Find out more on our website ⤵️
https://t.co/nX3SQnOeEe

[Citizens Advice Halton @haltoncab]

Are you applying for Universal Credit?

👉 You’ll be asked questions about your situation, any income you get and your housing costs. This will decide how much Universal Credit you should get.

Our advice can help ⤵️
https://t.co/9PGoLc5bHV

[Citizens Advice Halton @haltoncab]

Have you bought something that’s fake or counterfeit?

✅ You have the legal right to a refund and can report the seller to Trading Standards or for fraud.

Find out more about your consumer rights ⤵️
https://t.co/kkVIyQoeJ9

[Citizens Advice Halton @haltoncab]

🔍 Using a benefits calculator can help you check what benefits you can get based on your personal situation.

Check what you’re entitled to ⤵️
https://t.co/lpWQD4uUTQ