Noel Hamill

CCO/CMO of fast growing technology and content companies

[Noel Hamill @hamill_noel]

🌟 Great news! Stokke has implemented parcelLab's Engage for their outbound communication processes, now including integration with the DSV carrier.

This enhancement offers smooth updates and greater transparency, allowing STOKKE to significantly enhance their customer experience.

Here's to establishing a new benchmark in eCommerce—straightforward, transparent, and centered around the customer. Keep an eye out for future updates! 🚚✨

https://t.co/o6qNbcudRN

[Noel Hamill @hamill_noel]

📦 Did you know only 9% of the UK's top 100 retailers offer flexible return and exchange options?

Customers value convenience—rigid return policies could drive them away. Is your brand making it easy for them to come back?

Discover post-purchase insights from the UK’s top 100 retailers: https://t.co/njRA4CmuWX https://t.co/liGinx8w9y

[Noel Hamill @hamill_noel]

🔊 The latest episode of our Post-Purchase Success #podcast is out! 🔊

My colleague Angus Knights met with Curt Graff, Senior Vice President of VGM Fulfillment to talk all things modern consumer, data and the importance of perfecting logistics.

Listen or watch now 👇🏼
Spotify: https://t.co/68JgJmoD8s
Apple Podcast: https://t.co/R8SvGD9RWM
Youtube: https://t.co/wqfM4wHYuA
Amazon Music: https://t.co/7cUE4jqgMS https://t.co/JmO7QNQMJK

[Noel Hamill @hamill_noel]

Most retailers dread returns.

The good news is that we created a guide that reveals how retailers are using powerful strategies to flip the script.

Discover:
🫣 The hidden return pain points that are costing you customers
😖 How a self-service portal empowers customers and reduces frustration
📈 Real-world results

Download the guide now: https://t.co/4ruXVEJuer https://t.co/BP5ygTseYu

[Noel Hamill @hamill_noel]

🤖 AI is transforming the retail industry!

Retailers are seeing benefits like:
🟢 Enhanced personalization
🟢 Improved customer insights
🟢 Increase efficiency
🟢 Better resource utilization

Read more about how retailers are leveraging AI for a successful customer experience: https://t.co/OvsQ19MrKb https://t.co/FkQ67M3AFB

[Noel Hamill @hamill_noel]

📦 Is your business struggling with high return rates?

Join our webinar to learn how AI can reduce returns, enhance customer satisfaction, and boost profits!

Key Insights:

🔍 Identify Serial Returners: Optimize marketing spend.

🎯 Tailor Incentives: Avoid habitual returners.

📏 Guide Customers Better: Use AI for accurate sizing.

💬 Engage Effectively: Increase repeat purchases.

Speakers:

Mark Galvin VP, Bloomreach
Jana Soppa of Carrier Integration, parcelLab
Max Schmitt Solutions Consultant, parcelLab

Don’t miss out— https://t.co/A9Q9GxisSY

#Webinar #eCommerce #AI #CustomerExperience #ReturnsManagement #parcelLab https://t.co/p0yqG70k89

[Noel Hamill @hamill_noel]

🤩 New Study!

parcelLab commissioned Forrester Consulting to conduct a Total Economic Impact study and examine the potential return on investment enterprises may realize by deploying parcelLab Engage.

Some key findings:
⭐ 462% Return on Investment
📉 23% Reduction in WISMO
💰 €12.9 Million incremental profit from recaptured traffic

Read the full study – https://t.co/JD3NotEQn9 https://t.co/aOeTSjrRbh

[Noel Hamill @hamill_noel]

Don't leave your customer satisfaction to chance.

parcelLab helps you deliver an exceptional post-purchase experience with smooth returns, clear communication, and on-time deliveries.

Book a FREE demo today: https://t.co/qM27V22Wvs https://t.co/thTqQVUDp2

[Noel Hamill @hamill_noel]

We're thrilled to announce the launch of Trending Late AI at the Lead Summit Conference! 🎉

This game-changing tool uses cutting-edge AI to predict delivery delays before they happen, helping retailers tackle delivery issues proactively and keep customers smiling. 😄

Click here to read the press release: https://t.co/v18JWzL9ZC

#parcelLab #LeadSummit #AI #Ecommerce #DeliverySolutions #CustomerSatisfaction #Innovation https://t.co/IgnVmbfRRR

[Noel Hamill @hamill_noel]

Looking to win over customers and boost your bottom line?

Look no further than parcelLab!

https://t.co/S1HTMV4aeM https://t.co/YotHeuNMIs

[Noel Hamill @hamill_noel]

Don't leave your customers hanging!

Find out how parcelLab can help transform your #returns experience: https://t.co/xRkKOPyk6K https://t.co/LZ1LUXRv44

[Noel Hamill @hamill_noel]

Loyalty Secrets of Top UK Retailers Revealed!

Want to crush customer loyalty like the UK’s TOP 100 retailers? Join our FREE webinar with industry experts to learn their secrets!

Top 3 Reasons to Attend:

1️⃣ Automation Hacks: Streamline operations & wow customers with cutting-edge tech.
2️⃣ Sustainable Success: Discover eco-friendly practices that customers love and boost your brand.
3️⃣ Real-World Examples: Learn how industry giants exceed expectations.

Nearly 40% of retailers miss delivery times! Don't be left behind!
️
Date: Wed 3rd July | ⏰ Time: 3pm UK / 10am ET

Register TODAY & elevate your post-purchase experience!

🔗 Register now: https://t.co/83wxeo7UYS

hashtag#ecommerce hashtag#webinar hashtag#customersatisfaction hashtag#sustainability hashtag#retail https://t.co/uTJ5Zk1W0n

[Noel Hamill @hamill_noel]

Returns are a fact of online life, but they can also eat away at your profits.

At parcelLab, we've helped hundreds of brands transform their #returns experience.

Find out how: https://t.co/xRkKOPyk6K https://t.co/8UBd9aXMF5

[Noel Hamill @hamill_noel]

Don't settle for average customer experiences.

Learn more about what results BOSE has seen from implementing parcelLab ➡️ https://t.co/NiHVet510P https://t.co/9AGbr4VKc2

[Noel Hamill @hamill_noel]

Shipping costs eating your profits?

Speak to us at parcelLab today to find out how we can help you 👇

https://t.co/hSIKkrg1kx https://t.co/duHjZgXfpK

[Noel Hamill @hamill_noel]

Don't let hidden fees be a checkout surprise 👇

Book a FREE parcelLab demo to find out how we can help you deliver a transparent checkout experience 👇

https://t.co/9ypr7B839V https://t.co/WT5nADfuHE

[Noel Hamill @hamill_noel]

🚀 Get Ready for Peak Season!

Join parcelLab's upcoming webinar featuring an all-star panel who will share their secrets to transforming peak season challenges into growth and customer loyalty opportunities.

🎤 Speakers:
Michael Ludwig, Head of Customer Service, HexClad Cookware
Sandy Sloan, Head of CX, ARMRA
Tanner Chatterley CEO, https://t.co/Dj4vy9wfuN
Robert Domagala, Head of Partnerships & Marketing, ReturnBear
Larry Thoma, CX Specialist and Shopify Entrepreneur, parcelLab

🗓 Date: June 20th
🕒 Time: 10am CT / 4pm GMT

🔗 Register now to secure your spot and turn peak season returns into a competitive advantage! https://t.co/2YWXecDD3b https://t.co/NcntMY4HEx

[Noel Hamill @hamill_noel]

📣 parcelLab and Bloomreach announced their partnership at #ShopTalk!

The parcelCrew is pleased to share that this integration will help retailers:
✨ Personalize every touchpoint
✅ Drive higher conversion rates at the point of checkout
📈 Increase average order value
🛒 Reduce abandoned carts

Learn more about our partnership here - https://t.co/JaK1ZBbdfL https://t.co/9rxV8nzbGG

[Noel Hamill @hamill_noel]

70% of sales slipping away? We have the cure 👇

Book a parcelLab demo today to see for yourself: https://t.co/vG6UBf53kn https://t.co/C88x4pCtQV

[Noel Hamill @hamill_noel]

Winners! 🏆

Delighted to share that parcelLab and True Classic have been named winners of the Last Mile & Fulfillment Experience award in the Retail TouchPoints Brand Experience Awards 2024! 🙌

Find out more: https://t.co/YSSOvZyLPz https://t.co/Lo6ZcD68qL