Hannah B and her poetry

[Hannah B and her poetry @hannahb0420]

@ABRSM Ok - where would it be best to find this information? Thank you!

[Hannah B and her poetry @hannahb0420]

@ABRSM quick question please! What grade would you suggest Michael Nyman - The heart asks pleasure first is? Thank you!

[Hannah B and her poetry @hannahb0420]

@STATravelCares ever thought of changing your name to STA couldn’t care less? #STAcouldntcareless #CustomerExperience #poor

[Hannah B and her poetry @hannahb0420]

@STATravelCares @STATravel_UK @ATOLprotected @joelycett #JoeLycettsGotYourBack #STA #CustomerExperience #CustomerService thanks for leaving me stranded in South Africa STA! And for pocketing the money from my cancelled flights which you say I won’t get back!

[Hannah B and her poetry @hannahb0420]

1/3 @STATravelCares @STATravel_UK @joelycett #apoemadayforSTA One day in March
I took a plane
To Africa
To dodge the rain

When I got there
Ramaphosa spoke
And he banned all
The British folk

So I tried to phone
To STA
To help me back
To find my way

[Hannah B and her poetry @hannahb0420]

@STATravelCares @STATravel_UK @joelycett #apoemadayforSTA My flights were off
You wouldn’t aid
My journey back
Alone I made

But you had all
The money back
From cancelled flights
You’re in the black

No refund policy?
How is this fair?
When our money
Is already there?

[Hannah B and her poetry @hannahb0420]

@STATravelCares @STATravel_UK @joelycett #apoemadayforSTA #joelycettesgotyourback You had the money
From the airline
Pass this to your customers
Now is the time.

[Hannah B and her poetry @hannahb0420]

1/4 @STATravelCares @STATravel_UK @joelycett #apoemadayforSTA #APoemADay #joelycettesgotyourback #STA STA
Please do not fear!
I have not gone,
I am still here!

Still writing rhymes
Highlighting wrongs
Maybe next
I'll write a song

[Hannah B and her poetry @hannahb0420]

3/4 @STATravelCares @STATravel_UK @joelycett #joelycettesgotyourback So it cost me twice
On a nurses' wage
Two flights home
That I have paid

Weeks for a reply
Staff on furlough
With contacts high
And standards low

[Hannah B and her poetry @hannahb0420]

@STATravel_UK @STATravelCares @joelycett #STAtravel #poorcustomerservice #CustomerExperience #poetry #apoemadayforSTA #APoemADay You left me stranded abroad, cancelled my flights, made me pay for more, refused to refund my cancelled flights. Welcome to your poem for day 2 💩

[Hannah B and her poetry @hannahb0420]

1/3 @STATravel_UK @STATravelCares @joelycett #apoemadayforSTA #APoemADay STA
You’re really crap
A man in China
Ate a bat

Cancelled flights
Holidays off
That man in China
Started a cough

Mass hysteria
Planes on the ground
Your customer service
Aren’t to be found

[Hannah B and her poetry @hannahb0420]

2/3 @STATravel_UK @STATravelCares @joelycett #apoemadayforSTA Now here we are
Stuck at home
And I’m writing poetry
Hear me moan

Will you listen?
Will you see?
Will you respond?
Will you hear me?

I’m lucky I’m home
No thanks to you
You left me stranded
You piece of poo.