@SingaporeAir Your ground staff just kicked us out of the lounge despite we have to wait for another 4hrs till our new flight. Never thought I’ll experience this with @SingaporeAir . awful
@SingaporeAir SQ437 passengers got disembarked again! 4hrs stranded without any anticipation of passengers need at 3:30am. What kind of joke now. Such a shame for such reputable company not ready for this kind of situation
@SingaporeAir We understand safety first, but being a frequent passenger who experienced the good service of SQ, you handle this situation poorly from communication from cabin crew, basic needs of passengers who are waiting in less comfortable facilities are not acceptable
@SingaporeAir SQ437 engine issues stranded in Male airport at 1:30 am. Finally they sent us back to waiting lounge but without water etc. no shop open at this hour- perhaps some courtesy initiative for tired passengers on red eye? 2.5hrs waiting now super fatigue
Worst business class service ever @TurkishAirlines TK732 today. Inattentive service, and no disembarked system. Economy class could disembark before business. Old fleet as well; not sure if it’s worth next time