@BetfairCS my dads account was put on hold last January with £380 in the account and hes had no funds released to him or his account given back. He is disabled and in a cost of living crisis and needs the funds. Please can someone contact me or i will escalate to the press
@BetfairCS I am his daughter and will help him. We will send proof of passport or birth certificate. Last year we sent numerous pictures of him with his passport confirming his ID and was told there would be resolution in 6 weeks and nothing!! We want the money he needs it!!
@BetfairCS Hi. The account holder is registered blind which he has communicated previously. Please provide another option. He is happy to speak on the phone, he is unable to find a number to call. If the account is now closed you must refund his balance
@LiverpoolEmpire hi, a good friend of mine had 6 tickets for Mary Poppins on 24th Jan…on the evening of friday 23rd their family member passed away very suddenly aged 28 meaning they couldn’t make it. Is there anything you can do in terms of a refund or credit note? Thanks
@BetfairCS my dads account was put on hold in February and since then no update has been provided and his funds have not been released. Please can an update be provided and his funds released to him as he is in desperate need of this money