Helen Hapgood

Support Services Manager
Views are my own.

[Helen Hapgood @HapgoodHelen]

Contacting @SkyHelpTeam is awful. Tried several times lately and the line connection is really poor no problem contacting anyone else please help sky team

[Helen Hapgood @HapgoodHelen]

@Cardiff_Rugby I've got tickets for the game tomorrow but trying to add another child ticket. The phone ljnes are closed and no one has responded to my emails. Is there a way I can add another seat next to me

[Helen Hapgood @HapgoodHelen]

@HeolgerrigCS Be nice if you could see all the children in the picture if their achievements are being celebrated

[Helen Hapgood @HapgoodHelen]

For the first time ever #awfulcustomerservice in @JohnLewisRetail today

[Helen Hapgood @HapgoodHelen]

Just messaged you

[Sky Help Team @SkyHelpTeam]

We're signing off soon, but you can find help overnight by visiting #SkyHelp 👉 https://t.co/vgVlczLmnK

[Helen Hapgood @HapgoodHelen]

@SkyHelpTeam Yes no problem will try now

[Helen Hapgood @HapgoodHelen]

@SkyUK please DM me. I've tried calling 2 phone numbers & keep getting cut off. I've tried your business chat and this doesn't work. You have no email facility. How on earth are we meant to talk to you. Returned your equipment, by tracking parcel but you say they not received!

[Helen Hapgood @HapgoodHelen]

@SkyUK trying to get hold you for several days, either get cut off or just left on hold. With all your technology please improve your customer service options. Next has call back facility can you look into this, I'm sure you could afford it 😉

[Helen Hapgood @HapgoodHelen]

@skytv your customer service team never fails to amaze me. Talk to different people who work for you and you get told different things. Exhausting!

[Helen Hapgood @HapgoodHelen]

@air_ambulance thank you for your hospitality and an insight into the amazing work you do today. Loved volunteering here today thanks to @WWHA Giving Something Back Days #MakingADifference

[Fitzalan P.E. Dept @Fitzalan_PE]

A big thank you to @WWHA for some fantastic football kit for our Fitzalan pupils ⚽️. We cannot wait to begin the next season in style 🏆

[Cwmpas @Cwmpas_Coop]

Last few days left to have your say! Please complete and share our survey with residents and businesses across Wales experiencing difficulty with internet connectivity and low speeds. We’re particularly interested in hearing from those with less than 4Mbs: https://t.co/o0WP6rjPoT

[Helen Hapgood @HapgoodHelen]

@SwanseabayNHS could you please check your telephone service is working. It's been saying there are 5 people ahead of you in the que for over an hour. Thanks

[Helen Hapgood @HapgoodHelen]

Looking forward to hearing from @YPrentis at their advisory panel meeting

[Helen Hapgood @HapgoodHelen]

@MerthyrHousing Congratulations to all the staff there. A great achievement

[Careers Wales @CareersWales]

Did you know that we have careers centres across Wales? 🗺️

We can help you to plan your career, prepare to get a job, and find and apply for the right apprenticeships, courses and training.

Find your nearest location here 👉 https://t.co/pIWe149Cjv

[Brenig Construction @BrenigC]

It's Recycle Week in the UK and did you know that ONE wrong item in the recycling bin from each of us can make whole LORRY LOADS UNRECYCLABLE? By getting our recycling right we can have an impact.

#BrenigConstruction #RecycleWeek

[Brenig Construction @BrenigC]

Great initiative by @CreatingE👌

We had a visit at our site in #OldColwyn from individuals looking to get into construction through a Passport to Construction scheme.

#BrenigConstruction #partnershipworkingWWHG #communitybenefit #makingadifference @WWHA @HapgoodHelen

[PAS @ProAthleteSupps]

On the 30th December our beautiful princess fell asleep. We are so proud of all she achieved in an amazing 18 years. ❤️❤️❤️
We would like to honor her memory by raising funds for her school who gave amazing care. Please #donate on @justgiving and RT. https://t.co/JZvf9TmzHW

[Helen Hapgood @HapgoodHelen]

@acttrainingltd @IIP Congratulations well deserved