Harry Davis

All is well and All is good

[Harry Davis @HaroldDavis7]

@Mellamobenjamin @ahale1994 @AmericanAir @CNN @SkyNews This needs to be broadcasted on the news - it’s an utter disgrace how they can allow this to go on for so long! No update what so ever for 72 hours now and we’ve been told we should consider them lost

[Harry Davis @HaroldDavis7]

@AmericanAir #AARUINEDCHRISTMAS ANY DANGER OF A RESPONSE !?!?!?!

[Harry Davis @HaroldDavis7]

@Mellamobenjamin @ahale1994 @AmericanAir This is exactly what is happening to me. I gave them all the case numbers and they replied with the one that turned up! My poor 2 year old thinks she was a naughty girl and that Santa left her out!! It’s a disgrace.. @CNN @SkyNews

[Harry Davis @HaroldDavis7]

@AmericanAir still waiting for a sensible response. PLEASE HELP

[Harry Davis @HaroldDavis7]

@LBC PLEASE READ AND IF ANYWAY YOU CAN HELP!!

[Harry Davis @HaroldDavis7]

@SkyNews @CNN @cnni AMERICAN AIRLINES have ruined peoples Christmas! They are replying to tweets in a round about way and not helping any customers with lost luggage. PLEASE CAN YOU TRY AND DO SOMETHING TO HELP. @AmericanAir

[Harry Davis @HaroldDavis7]

@Bridget41691243 @AmericanAir Bridget I am experiencing the same. I have been in Mexico for 3 days now. 4 of my bags are missing one of which has my daughters Christmas presents. NOBODY ANSWERS THE PHONE. tracking says unavailable etc! I’m out of options here

[Harry Davis @HaroldDavis7]

@WhoLivesThere34 @AmericanAir @USDOT I hope you get sorted. I’m utterly out of options now I don’t know what to do

[Harry Davis @HaroldDavis7]

@WhoLivesThere34 @AmericanAir @USDOT Dean. We flew LONDON HEATHROW / DALLAS / CANCUN .. the bag we got came from CHICAGO!!! How the fuck does that happen

[Harry Davis @HaroldDavis7]

@AmericanAir I will be taking this story to the news paper - how you have destroyed my families Christmas. My 2 year old still in absolute tears she got no presents from Santa. My wife spent 1 month buying her gifts to enjoy this day!

[Harry Davis @HaroldDavis7]

@WhoLivesThere34 @AmericanAir @USDOT #WORSTAIRLINEEVER @AmericanAir

[Harry Davis @HaroldDavis7]

@AmericanAir is this a ROBOT using this account I honestly can’t believe the response you have given me on the DM. ITS CHRISTMAS DAY ! My daughters presents are still missing! And you reply with the case that’s arrived! PLEASE SOMEONE HELP

[Harry Davis @HaroldDavis7]

@WhoLivesThere34 @AmericanAir Thank you for trying to help Dean. This is the worst Christmas ever. I’m with my wife and daughter literally stuck here with our hands tied because American air can’t simply help a family with no clothes

[Harry Davis @HaroldDavis7]

@PaulMoe12 @AmericanAir It’s really sad! Hope you are doing ok. @AmericanAir can you please respond to my last message as nobody is answering me via the phone

[Harry Davis @HaroldDavis7]

@AmericanAir Why do you have a hotline?
8004337300 - you can’t get through too it’s automated service and it’s just hangs up.
8009046000 - I have and the hotel have spent 5 hours today on hold to this number with nobody answering? Honestly how can you provide such a poor service

[Harry Davis @HaroldDavis7]

@AmericanAir All I want is for you to locate our cases and send them to us as soon as possible. Locating would be a first as we have no idea where they are? My daughter is currently in tears while I’m typing this as she thinks she hasn’t been a good girl because Santa never arrived

[Harry Davis @HaroldDavis7]

@AmericanAir I’m sorry but your response isn’t good enough enough I need someone to tell me where the cases are! This holiday is going to be ruined , Imagine you were in this situation. I understand that you are my point of call and it’s not your fault but your company have let us down

[Harry Davis @HaroldDavis7]

@AmericanAir I have sent you all details via DM. Please respond as soon as possible. We are struggling here with no clothes. We were told many times in London and Dallas the luggage would arrive. It’s ruined Christmas for my family , how do we explain to a 2 year that Santa hasn’t come ?

[Harry Davis @HaroldDavis7]

@AmericanAir THE WORST AIRLINE IN THE WORLD. LOST MY FAMILIES LUGGAGE ON THE 23rd DECEMBER ,5 CASES , 1 OF WHICH HAS MY DAUGHTERS CHRISTMAS PRESENTS. WHY DO YOU HAVE A HOTLINE IF NONODY ANSWERS. THANKS FOR RUINING OUR CHRISTMAS!