Harriet

e-learning and LMS Manager at @ecovadis

[Harriet @HarrietLogan]

"If you can't measure it, you can't improve it" as says Frédéric Trinel at #Sustain202, so have a look at the @ecovadis sustainability ratings methodology to improve the management of your #valuechain
#RebuildRethink

[Harriet @HarrietLogan]

#Sustain2021 day 2, here we go!
#RethinkRebuild

[Harriet @HarrietLogan]

👋🏻See you tomorrow! #Sustain2021 #RethinkRebuild

[Harriet @HarrietLogan]

👋🏻Wrap up of day one for #Sustain2021.
Congratulations to all our award winners and hope to see you tomorrow in one of our 12 breakout sessions!
#RethinkRebuild

[Harriet @HarrietLogan]

📢 Award time for @ecovadis
#Sustain2021 #RethinkRebuild

[Harriet @HarrietLogan]

📢 The Community of Practice team @ecovadis will be launching a program of courses to help suppliers tackle their improvement areas linked to their @ecovadis scorecard. 🎉🎊
#Sustain2021 #RethinkRebuild

[Harriet @HarrietLogan]

What's new at @ecovadis?
Now signing +1000 new companies per month covering over 160 countries.
🎊🎉
#Sustain2021

[Harriet @HarrietLogan]

Amidst a pandemic, huge climate disasters and many violent inequality protests, thinking of what has been 2020's silver lining.
#Sustain2021 #RethinkRebuild

[Harriet @HarrietLogan]

Customers are no longer fooled by greenwashing. Today's companies need to #WalkTheTalk and be authentic in their #Sustainability efforts.
#Sustain2021 #RethinkRebuild

[Harriet @HarrietLogan]

Great to have Malik Young at #Sustain2021, thanks for your singing!
#RethinkRebuild

[Harriet @HarrietLogan]

@algore sharing his concern about today's state of the world and explaining how there is still hope with the sustainability revolution that is underway.
#Sustain2021
#RethinkRebuild

[Harriet @HarrietLogan]

👉 The 1st day of #Sustain2021 has started with 5000+ people connected and many inspirational speakers, including @algore, former US vice president.

😍 @ecovadis So proud to be part of a company that strives to build a more sustainable and fairer world.
#RethinkRebuild

[EcoVadis @ecovadis]

In just 30 minutes our #Sustain2021 kicks off with new insights, innovative solutions and partnerships, and more ways to connect with peers and experts to inspire and drive your programs forward. We can't wait t... #RethinkRebuild
https://t.co/EtLJMe0wBy https://t.co/QKL4eFXH9d

[Harriet @HarrietLogan]

@TERPays2LaLoire

Bonjour,
Suite au confinement, nous n'avons pas pu voyager comme prévu. Nous avons tenté plusieurs fois d'effectuer des réclamations afin d'être remboursés mais sans succès.
Pourriez-vous nous aider ? Vers qui nous tourner ?
Merci bien,
Harriet Logan

[Harriet @HarrietLogan]

La @MAIF une #entrepriseàmission, créé par ses #sociétaires, pour ses sociétaires qui se veut #simple et #bienveillante.
#tendancesrc

[Harriet @HarrietLogan]

@ThierrySpencer remet le Prix des Prix de la #relationclient. La 3e place revient à @TotalDirEnergie, la 2e à @LDLC et la première place revient à la @MAIF.
Félicitations !
#tendancesRC

[Harriet @HarrietLogan]

La #considération commence par de petites #attentions, garents de satisfaction : #politesse et savoir-vivre, #reconnaissance affichée envers le travail des collaborateurs d'une marque.
#tendancesRC
#symmetriedesattentions

[Harriet @HarrietLogan]

7 clients sur 10 recommandent une marque s'ils se sentent #considérés.
Chaque moment devient #rare, l'idée est de créer le #momentparfait, à l'image de @ToyotaFrance ou de @McDonalds qui se veut "Être leader du bon moment".
#Venezcommevousetes
#tendancesRC

[Harriet @HarrietLogan]

Le client sera #considéré !
A l'image de l'#Omotenashi, l'#hospitalité à la japonaise, le #client attend qui lui fasse preuve de #considération.
#tendancesRC

[Harriet @HarrietLogan]

Pour les cinemas @PatheGaumont, il s'agit de faire vivre une expérience #humaine, #singulière et #enrichie afin de sortir son #client de chez lui et le tirer de son #Neflixandchill.
#tendancesRC