@HenryHowardFin boast about being customer-centric, having a relentless focus on risk management & offering best in class service. But when we need them the most we're ignored! Stop thieving off SME's! @GFawards finalists for Customer Experience? No chance. OH DEAR#retail#nfsp
Just attending London North branch meeting - 3 speakers from POL to give some great advice and insights to members #PostOffice#Royalmail #retail#convenience#nfsp
David Gold and I have finished the 1st of 10 retail visits on behalf of POL - looks like they are going to be very interesting and varied #nfsp#Postoffice #Royalmail#conveniencestores#Retail