I reasoned with him y should I visit places to get my name cleared of this loan. He then gave me number of a person and after much persuasion the person returned few days later with an address of the bank branch for me to visit. That branch is atleast 1.5 hrs away from my office.
I then reluctantly visited the Preet Vihar, Delhi branch on 25 Aug 2023 in a hope that it would clear everything however to my surprise the branch manager told he is helpless and cannot do anything as this case is dealt by a loan branch at Jhandewalan, Delhi.
I preferred to write to bank and provided them with the portion of CIBIL report having the loan number and my PAN Card. They returned few days later asking to provide KYC documents. So simply they wanted me to establish my identity instead of finding their own fault.
The loan is appearing in my CIBIL report and it has brought down the score significantly. I first contact the phone customer care which was useless as they simply first could not understand the issue and then asked me to write an email or visit the bank branch.
Indusind Bank is a PATHETIC BANK . It has tagged a two-wheeler loan PCN13650H to me which I never took. Apparently, some fraudster used my docs to get the loan and now bank thinks it is my responsibility to get my name cleared of that loan.